Q1 2022 Forrester Research, Inc. Earnings Conference Call

May 5, 2022 at 4:30 PM EDT

Recent News

Forrester's Canada 2022 Customer Experience Index: Nearly 25% Of Brands Struggled To Maintain CX Quality Over The Past Year

June 14, 2022
Top Canadian brands continue to deliver more emotionally positive experiences   CAMBRIDGE, Mass. , June 14, 2022 /PRNewswire/ --  Forrester's  (Nasdaq: FORR) Canada 2022 Customer Experience Index  (CX Index™) reveals that customer experience (CX) quality among Canadian brands has dropped following...
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Forrester Introduces New Forrester Decisions Service For Digital Business & Strategy Leaders

June 7, 2022
Service addresses digital leaders' most pressing priorities to deliver stronger CX and drive customer retention and loyalty NASHVILLE, Tenn. and CAMBRIDGE, Mass. , June 7, 2022 /PRNewswire/ --  Forrester  (Nasdaq: FORR) today announced Forrester Decisions for Digital Business & Strategy , a new...
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Forrester's US 2022 Customer Experience Index: Nearly 20% Of Brands See Drop In Customer Experience Quality

June 6, 2022
Brands' lack of customer focus reverses CX momentum gained during the pandemic NASHVILLE, Tenn. and CAMBRIDGE, Mass. , June 6, 2022 /PRNewswire/ -- According to Forrester's  (Nasdaq: FORR) US 2022 Customer Experience Index  (CX Index™) rankings, CX quality fell for 19% of brands in 2022 — the...
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Global Accessibility Awareness Day 2022: Forrester Partners With Work Without Limits To Increase Employment Opportunities For Job Candidates With Disabilities

May 19, 2022
CAMBRIDGE, Mass. , May 19, 2022 /PRNewswire/ -- Forrester  (Nasdaq: FORR) today announces that the company has joined the Work Without Limits Business Network  to foster greater employment opportunities for candidates with disabilities. As part of its diversity and inclusion (D&I) journey,...
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