News Releases

Forrester Announces Tech Futurist Jack Shaw As Keynote Speaker For Technology & Innovation North America 2022

August 25, 2022
CAMBRIDGE, Mass. , Aug. 25, 2022 /PRNewswire/ -- Forrester  (Nasdaq: FORR) today announced that noted technology strategist Jack Shaw will join Technology & Innovation North America 2022  as keynote speaker. Shaw will speak live at Forrester's   Technology & Innovation North America in Austin,...
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Forrester: Slower Overall Spending Mixed With A Turbulent Economy Will Make 2023 Planning Difficult To Navigate

August 23, 2022
Forrester's Planning Guides provide benchmark data and insights to help technology, marketing, digital, CX, product and sales leaders prioritize 2023 budget investments    CAMBRIDGE, Mass. , Aug. 23, 2022 /PRNewswire/ -- According to Forrester's  (Nasdaq: FORR) 2023 Planning Guides , released...
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Forrester Announces Full Conference Agenda For Technology & Innovation North America 2022

August 3, 2022
The in-person and digital event experience will showcase the latest research, best practices, and client stories to inspire high-performing tech executives to build adaptive enterprises that fuel growth CAMBRIDGE, Mass. , Aug. 3, 2022 /PRNewswire/ -- Forrester  (Nasdaq: FORR) today announced the...
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Forrester Research Reports 2022 Second-Quarter Financial Results

July 28, 2022
Year-over-year total contract value increased by 10% to $349.4 million CAMBRIDGE, Mass. , July 28, 2022 /PRNewswire/ -- Forrester Research, Inc. (Nasdaq: FORR) today announced strong results for the second quarter ended June 30, 2022 , headlined by contract value growth of 10% with revenue growth...
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Forrester Research To Broadcast Its 2022 Second-Quarter Earnings Conference Call

July 20, 2022
CAMBRIDGE, Mass. , July 20, 2022 /PRNewswire/ -- Forrester Research , Inc. (Nasdaq: FORR) will broadcast its second-quarter earnings conference call at 4:30 p.m. Eastern time on Thursday, July 28, 2022. The call will be available at  forrester.com . Investors who want to hear the call should log on...
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Forrester's Canada 2022 Customer Experience Index: Nearly 25% Of Brands Struggled To Maintain CX Quality Over The Past Year

June 14, 2022
Top Canadian brands continue to deliver more emotionally positive experiences   CAMBRIDGE, Mass. , June 14, 2022 /PRNewswire/ --  Forrester's  (Nasdaq: FORR) Canada 2022 Customer Experience Index  (CX Index™) reveals that customer experience (CX) quality among Canadian brands has dropped following...
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Forrester Introduces New Forrester Decisions Service For Digital Business & Strategy Leaders

June 7, 2022
Service addresses digital leaders' most pressing priorities to deliver stronger CX and drive customer retention and loyalty NASHVILLE, Tenn. and CAMBRIDGE, Mass. , June 7, 2022 /PRNewswire/ --  Forrester  (Nasdaq: FORR) today announced Forrester Decisions for Digital Business & Strategy , a new...
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Forrester's US 2022 Customer Experience Index: Nearly 20% Of Brands See Drop In Customer Experience Quality

June 6, 2022
Brands' lack of customer focus reverses CX momentum gained during the pandemic NASHVILLE, Tenn. and CAMBRIDGE, Mass. , June 6, 2022 /PRNewswire/ -- According to Forrester's  (Nasdaq: FORR) US 2022 Customer Experience Index  (CX Index™) rankings, CX quality fell for 19% of brands in 2022 — the...
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Global Accessibility Awareness Day 2022: Forrester Partners With Work Without Limits To Increase Employment Opportunities For Job Candidates With Disabilities

May 19, 2022
CAMBRIDGE, Mass. , May 19, 2022 /PRNewswire/ -- Forrester  (Nasdaq: FORR) today announces that the company has joined the Work Without Limits Business Network  to foster greater employment opportunities for candidates with disabilities. As part of its diversity and inclusion (D&I) journey,...
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Forrester Research Reports 2022 First-Quarter Financial Results

May 5, 2022
Year-over-year total contract value increased by 15% to $351.4 million CAMBRIDGE, Mass. , May 5, 2022 /PRNewswire/ -- Forrester Research, Inc. (Nasdaq: FORR) today announced strong results for the first quarter ended March 31, 2022 , headlined by contract value growth of 15% with revenue growth of...
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