News Releases

With FeedbackNow, leading brands gain critical in-the-moment consumer feedback safely to manage customer sentiment CAMBRIDGE, Mass. , Sept. 30, 2020 /PRNewswire/ --  Forrester  (Nasdaq: FORR) today unveiled the touchless version of FeedbackNow , a real-time customer experience (CX) data collection...

CAMBRIDGE, Mass. , Sept. 15, 2020 /PRNewswire/ --  Forrester Research, Inc. (Nasdaq: FORR) today announced that Chief Executive Officer George Colony and Chief Financial Officer Michael A. Doyle will speak virtually at the Sidoti & Company , LLC Virtual Investor Conference   on Wednesday, September...

Event explores the biggest global risks of the decade and the latest tools to keep enterprises secure from new cyberthreats CAMBRIDGE, Mass. , Sept. 14, 2020 /PRNewswire/ -- Forrester (Nasdaq: FORR) today announced its full conference agenda for its Security & Risk Global 2020 live virtual...

Renowned music icon to perform at Security & Risk Global, Data Strategy & Insights North America, and Technology & Innovation Global CAMBRIDGE, Mass. , Sept. 10, 2020 /PRNewswire/ --  Forrester (Nasdaq: FORR) today announced acclaimed musician and Rock and Roll Hall of Fame inductee Michael...

Consumers will dictate how B2C firms sell to them, forcing companies to continually adapt and keep up with changing customer expectations and buying behaviors CAMBRIDGE, Mass. , Sept. 9, 2020 /PRNewswire/ -- According to Forrester  (Nasdaq: FORR), consumers no longer need to trade off price,...

Changing customer expectations, an erosion of consumer trust, and regulatory influence will drive banking to be invisible, connected, insights-driven, and purposeful by 2030 CAMBRIDGE, Mass. , Aug. 6, 2020 /PRNewswire/ -- In a new report, " The Future Of Banking Is Built On Trust ," Forrester...

CAMBRIDGE, Mass. , July 30, 2020 /PRNewswire/ -- Forrester Research, Inc. (Nasdaq: FORR) today announced its 2020 second-quarter financial results. Second-Quarter Financial Performance Total revenues were $113.5 million for the second quarter of 2020, compared with $128.2 million for the second...

CAMBRIDGE, Mass. , July 16, 2020 /PRNewswire/ --  Forrester Research, Inc.  (Nasdaq: FORR) will broadcast its second-quarter earnings conference call at 4:30 p.m. Eastern time on Thursday, July 30, 2020. The call will be available at  forrester.com . Investors who want to hear the call should log...

Changes in customers' expectations, digital experiences, work, technology, and business resiliency will alter business permanently CAMBRIDGE, Mass. , July 16, 2020 /PRNewswire/ -- According to Forrester  (Nasdaq: FORR), the lasting global impact of COVID-19 will usher in five macro shifts that will...

Executives to assess if their firm's brand promise and customer experience align CAMBRIDGE, Mass. , July 14, 2020 /PRNewswire/ -- To inspire and challenge leaders to better understand what their customers experience every day, Forrester  (Nasdaq: FORR), is designating July 15, 2020 as Customer...