1
 
   
   AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON NOVEMBER 26, 1996
    
 
                                                      REGISTRATION NO. 333-12761
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
 
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
 
   
                                AMENDMENT NO. 2
    
                                       TO
 
                                    FORM S-1
                             REGISTRATION STATEMENT
 
                                     UNDER
 
                           THE SECURITIES ACT OF 1933
 
                            FORRESTER RESEARCH, INC.
             (Exact Name of Registrant as Specified in Its Charter)
 
                                                              
           DELAWARE                            7389                           04-2797789
 (State or Other Jurisdiction      (Primary Standard Industrial            (I.R.S. Employer
      of Incorporation or          Classification Code Number)          Identification Number)
         Organization)
1033 MASSACHUSETTS AVENUE, CAMBRIDGE, MASSACHUSETTS 02138 (617) 497-7090 (Address, including Zip Code, and Telephone Number, Including Area Code, of Registrant's Principal Executive Offices) ------------------------ GEORGE F. COLONY CHAIRMAN OF THE BOARD, PRESIDENT, AND CHIEF EXECUTIVE OFFICER FORRESTER RESEARCH, INC. 1033 MASSACHUSETTS AVENUE CAMBRIDGE, MASSACHUSETTS 02138 (617) 497-7090 (Name, Address, including Zip Code, and Telephone Number, Including Area Code, of Agent for Service) ------------------------ Copies to: ANN L. MILNER, ESQ. PETER B. TARR, ESQ. ROPES & GRAY HALE AND DORR ONE INTERNATIONAL PLACE 60 STATE STREET BOSTON, MA 02110 BOSTON, MA 02109 (617) 951-7000 (617) 526-6000
------------------------ Approximate date of commencement of proposed sale to the public: As soon as practicable after the Registration Statement becomes effective. ------------------------ If any of the securities being registered on this Form are to be offered on a delayed or continuous basis pursuant to Rule 415 under the Securities Act of 1933, check the following box: [ ] If this Form is filed to register additional securities for an offering pursuant to Rule 462(b) under the Securities Act, check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering: [ ] If this Form is a post-effective amendment filed pursuant to Rule 462(c) under the Securities Act, check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering: [ ] If delivery of the prospectus is expected to be made pursuant to Rule 434, please check the following box: [ ] THE REGISTRANT HEREBY AMENDS THIS REGISTRATION STATEMENT ON SUCH DATE OR DATES AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT SHALL FILE A FURTHER AMENDMENT WHICH SPECIFICALLY STATES THAT THIS REGISTRATION STATEMENT SHALL THEREAFTER BECOME EFFECTIVE IN ACCORDANCE WITH SECTION 8(A) OF THE SECURITIES ACT OF 1933 OR UNTIL THE REGISTRATION STATEMENT SHALL BECOME EFFECTIVE ON SUCH DATE AS THE COMMISSION, ACTING PURSUANT TO SAID SECTION 8(A), MAY DETERMINE. - -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- 2 The sole purpose of this filing is to file Exhibits 1, 10.2 and 10.4 and to make certain other changes to Part II of this Registration Statement. There have been no changes to the Prospectus. 3 PART II INFORMATION NOT REQUIRED IN PROSPECTUS ITEM 13. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION The following table sets forth the various expenses in connection with the sale and distribution of the securities being registered, other than the underwriting discounts and commissions. All amounts shown are estimates, except the Securities and Exchange Commission registration fee and the National Association of Securities Dealers, Inc. filing fee.
ITEM AMOUNT ------------------------------------------------------------------------- -------- SEC Registration Fee..................................................... $ 11,897 NASD Filing Fee.......................................................... $ 3,950 Nasdaq National Market Listing Fee....................................... $ 46,000 Blue Sky Fees and Expenses............................................... $ 15,000 Transfer Agent and Registrar Fees........................................ $ 12,500 Accounting Fees and Expenses............................................. $250,000 Legal Fees and Expenses.................................................. $275,000 Printing Expenses........................................................ $125,000 Premium for D&O Insurance................................................ $175,000 Miscellaneous............................................................ $ 35,653 -------- Total............................................................... $950,000 ========
ITEM 14. INDEMNIFICATION OF DIRECTORS AND OFFICERS The Registrant's Certificate of Incorporation provides that the Registrant's Directors shall not be liable to the Registrant or its stockholders for monetary damages for breach of fiduciary duty as a director, except to the extent that the exculpation from liabilities is not permitted under the Delaware General Corporation Law as in effect at the time such liability is determined. The Restated Certificate of Incorporation provides that the Registrant shall indemnify its directors and officers to the fullest extent permitted by the laws of the State of Delaware. ITEM 15. RECENT SALES OF UNREGISTERED SECURITIES In the three years preceding the filing of this Registration Statement, the Registrant has not sold any securities which were not registered under the Securities Act of 1933, as amended (the "Securities Act"). The Registrant has awarded to employees and directors options to purchase 782,691 shares of Common Stock, none of which have become exercisable prior to the date hereof. The Registrant also issued 6,000,000 shares of Common Stock to its sole stockholder in February 1996 in connection with its reincorporation merger in Delaware. Such transaction was not a "sale" because it fit within the exemption under Rule 145(a)(2) under the Securities Act. II-1 4 ITEM 16. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES The following is a list of exhibits filed as a part of this registration statement. (a) Exhibits
EXHIBIT NUMBER DESCRIPTION ------- ---------------------------------------------------------------------------------- 1 Form of Underwriting Agreement among the Underwriters named therein and the Com- pany. 3.1* Restated Certificate of Incorporation of the Company. 3.2* Bylaws of the Company, as amended. 4* Specimen Certificate for shares of Common Stock, $.01 par value, of the Company. 5* Opinion of Ropes & Gray. 10.1* Form of Registration Rights and Non-Competition Agreement. 10.2 Tax Indemnification Agreement dated November 25, 1996. 10.3* 1996 Amended and Restated Equity Incentive Plan. 10.4 1996 Employee Stock Purchase Plan. 10.5* 1996 Director Option Plan for Non-Employee Directors. 10.6* Lease dated May 1, 1995 between Advent Realty Limited Partnership II and the Company for the premises located at 1033 Massachusetts Avenue, Cambridge, Massachusetts (the "Cambridge Lease"). 10.7* First Amendment to the Cambridge Lease, dated August 28, 1995. 10.8* Second Amendment to the Cambridge Lease, dated May 21, 1996. 11* Statement Regarding Computation of Pro Forma Per Share Earnings. 23.1* Consent of Ropes & Gray (contained in its opinion filed as Exhibit 5 hereto). 23.2* Consent of Arthur Andersen LLP. 24* Power of Attorney. 99.1* Consent of Robert M. Galford. 99.2* Consent of George R. Hornig. 99.3* Consent of Christopher W. Mines. 99.4* Consent of Michael H. Welles.
- --------------- * Previously filed. (b) Financial Statement Schedules Schedule II -- Valuation and Qualifying Accounts All other schedules for which provision is made in Regulations S-X of the Securities and Exchange Commission are not required under the related instructions or are inapplicable and, therefore, have been omitted. ITEM 17. UNDERTAKINGS (a) Insofar as indemnification for liabilities arising under the Securities Act may be permitted to directors, officers, and controlling persons of the Registrant pursuant to the provisions described under "Item 14 -- Indemnification of Directors and Officers" above, or otherwise, the Registrant has been advised that in the opinion of the Securities and Exchange Commission such indemnification is against public policy as expressed in the Securities Act and is, therefore, unenforceable. In the event that a claim for indemnification against such liabilities (other than the payment by the Registrant of expenses incurred or paid by a director, officer, or controlling person of the Registrant in the successful defense of any action, suit, or proceeding) is asserted by such director, officer, or controlling person in connection with the securities being registered, the Registrant will, unless in II-2 5 the opinion of its counsel the matter has been settled by controlling precedent, submit to a court of appropriate jurisdiction the question whether such indemnification by it is against public policy as expressed in the Securities Act and will be governed by the final adjudication of such issue. (b) The undersigned Registrant hereby undertakes that: (1) For purposes of determining any liability under the Securities Act, the information omitted from the form of prospectus filed as part of this Registration Statement in reliance upon Rule 430A and contained in a form of prospectus filed by the Registrant pursuant to Rule 424(b)(1) or (4) or 497(h) under the Securities Act shall be deemed to be part of this Registration Statement as of the time it was declared effective. (2) For the purposes of determining any liability under the Securities Act, each post-effective amendment that contains a form of prospectus shall be deemed to be a new registration statement relating to the securities offered therein, and the offering of such securities at that time shall be deemed to be the initial bona fide offering thereof. The undersigned Company hereby undertakes to provide at the closing of this offering to the Underwriters specified in the Underwriting Agreement certificates in such denominations and registered in such names as required by the Underwriters to permit prompt delivery to each purchaser. II-3 6 SIGNATURES Pursuant to the requirements of the Securities Act of 1933, the Registrant has duly caused this Amendment No. 2 to the Registration Statement to be signed on its behalf by the undersigned, thereunto duly authorized, in the City of Boston, Commonwealth of Massachusetts, on this 26th day of November, 1996. FORRESTER RESEARCH, INC. By: /s/ GEORGE F. COLONY ---------------------------------- Name: George F. Colony Chairman of the Board, President, and Chief Executive Officer Pursuant to the requirements of the Securities Act of 1933, this Amendment No. 2 to the Registration Statement on Form S-1 has been signed by the following persons in the capacities and on the dates indicated.
SIGNATURE TITLE DATE - ---------------------------------------- ------------------------------ ------------------- /s/ GEORGE F. COLONY Chief Executive Officer, November 26, 1996 - ---------------------------------------- President and Director George F. Colony (Principal Executive Officer) /s/ DAVID H. RAMSDELL Director, Finance (Principal November 26, 1996 - ---------------------------------------- Financial Officer and David H. Ramsdell Accounting Officer)
II-4 7 EXHIBIT INDEX
EXHIBIT NUMBER DESCRIPTION PAGE ---- ---------------------------------------------------------------------------- ---- 1 Form of Underwriting Agreement among the Underwriters named therein and the Company. 3.1* Restated Certificate of Incorporation of the Company. 3.2* Bylaws of the Company, as amended. 4* Specimen Certificate for shares of Common Stock, $.01 par value, of the Company. 5* Opinion of Ropes & Gray. 10.1* Form of Registration Rights and Non-Competition Agreement. 10.2 Tax Indemnification Agreement dated November 25, 1996. 10.3* 1996 Amended and Restated Equity Incentive Plan. 10.4 1996 Employee Stock Purchase Plan. 10.5* 1996 Director Option Plan for Non-Employee Directors. 10.6* Lease dated May 1, 1995 between Advent Realty Limited Partnership II and the Company for the premises located at 1033 Massachusetts Avenue, Cambridge, Massachusetts (the "Cambridge Lease"). 10.7* First Amendment to the Cambridge Lease, dated August 28, 1995. 10.8* Second Amendment to the Cambridge Lease, dated May 21, 1996. 11* Statement Regarding Computation of Pro Forma Per Share Earnings. 23.1* Consent of Ropes & Gray (contained in its opinion filed as Exhibit 5 hereto). 23.2* Consent of Arthur Andersen LLP. 24* Power of Attorney. 99.1* Consent of Robert M. Galford. 99.2* Consent of George R. Hornig. 99.3* Consent of Christopher W. Mines. 99.4* Consent of Michael H. Welles.
- --------------- * Previously filed. II-5
   1
 
   
                                                                       EXHIBIT 1
    
                                                                        11/25/96
 
                            FORRESTER RESEARCH, INC.
 
                                  COMMON STOCK
   
                            ------------------------
    
 
   
                             UNDERWRITING AGREEMENT
    
 
   
                                                               NOVEMBER   , 1996
    
   
Goldman, Sachs & Co.,
    
   
Robertson, Stephens & Company LLC
    
   
     As representatives of the several Underwriters
    
   
     named in Schedule I hereto,
    
   
c/o Goldman, Sachs & Co.,
    
   
85 Broad Street,
    
   
New York, New York 10004
    
 
   
LADIES AND GENTLEMEN:
    
 
     Forrester Research, Inc. a Delaware corporation (the "Company"), proposes,
subject to the terms and conditions stated herein, to issue and sell to the
Underwriters named in Schedule I hereto (the "Underwriters") an aggregate of
2,000,000 shares and, at the election of the Underwriters, up to 300,000
additional shares of Common Stock, $.01 par value ("Stock") of the Company. The
aggregate of 2,000,000 shares to be sold by the Company is herein called the
"Firm Shares" and the aggregate of 300,000 additional shares to be sold by the
Company is herein called the "Optional Shares". The Firm Shares and the Optional
Shares that the Underwriters elect to purchase pursuant to Section 2 hereof are
herein collectively called the "Shares".
 
     1. The Company represents and warrants to, and agrees with, each of the
Underwriters that:
 
   
          (i) A registration statement on Form S-1 (File No. 333-12761) (the
     "Initial Registration Statement") in respect of the Shares has been filed
     with the Securities and Exchange Commission (the "Commission"); the Initial
     Registration Statement and any post-effective amendment thereto, each in
     the form heretofore delivered to you, and, excluding exhibits thereto, to
     you for each of the other Underwriters, have been declared effective by the
     Commission in such form; other than a registration statement, if any,
     increasing the size of the offering (the "Rule 462(b) Registration
     Statement"), filed pursuant to Rule 462(b) under the Securities Act of
     1933, as amended (the "Act"), which became effective upon filing, no other
     document with respect to such registration statement has heretofore been
     filed with the Commission; and no stop order suspending the effectiveness
     of the Initial Registration Statement, any post-effective amendment thereto
     or the Rule 462(b) Registration Statement, if any, has been issued and no
     proceeding for that purpose has been initiated or threatened by the
     Commission (any preliminary prospectus included in the Initial Registration
     Statement and the Rule 462(b) Registration Statement, if any, or filed with
     the Commission pursuant to Rule 424(a) of the rules and regulations of the
     Commission under the Act is hereinafter called a "Preliminary Prospectus";
     the various parts of the Initial Registration Statement and the Rule 462(b)
     Registration Statement, if any, including all exhibits thereto and
     including the information contained in the form of final prospectus filed
     with the Commission pursuant to Rule 424(b) under the Act in accordance
     with Section 5(a) hereof and deemed by virtue of Rule 430A under the Act to
     be part of the Initial Registration Statement at the time it was declared
     effective, each as amended at the time such part of the Initial
     Registration Statement became effective or such part of the Rule 462(b)
     Registration Statement, if any, became or hereafter becomes effective, are
     hereinafter collectively called the "Registration Statement";
    
 
                                        1
   2
 
     and such final prospectus, in the form first filed pursuant to Rule 424(b)
     under the Act, is hereinafter called the "Prospectus");
 
          (ii) No order preventing or suspending the use of any Preliminary
     Prospectus has been issued by the Commission, and each Preliminary
     Prospectus, at the time of filing thereof, conformed in all material
     respects to the requirements of the Act and the rules and regulations of
     the Commission thereunder, and did not contain an untrue statement of a
     material fact or omit to state a material fact required to be stated
     therein or necessary to make the statements therein, in the light of the
     circumstances under which they were made, not misleading; provided,
     however, that this representation and warranty shall not apply to any
     statements or omissions made in reliance upon and in conformity with
     information furnished in writing to the Company by an Underwriter through
     Goldman, Sachs & Co. expressly for use therein;
 
          (iii) The Registration Statement conforms, and the Prospectus and any
     further amendments or supplements to the Registration Statement or the
     Prospectus will conform, in all material respects to the requirements of
     the Act and the rules and regulations of the Commission thereunder and the
     Registration Statement and any further amendments or supplements to the
     Registration Statement do not and will not, as of the applicable effective
     date contain an untrue statement of a material fact or omit to state a
     material fact required to be stated therein or necessary to make the
     statements therein not misleading and the Prospectus and any further
     supplements to the Prospectus do not and will not, as of the applicable
     filing date, contain an untrue statement of a material fact or omit to
     state a material fact necessary in order to make the statements therein, in
     light of the circumstances under which they were made, not misleading;
     provided, however, that this representation and warranty shall not apply to
     any statements or omissions made in reliance upon and in conformity with
     information furnished in writing to the Company by an Underwriter through
     Goldman, Sachs & Co. expressly for use therein;
 
          (iv) The Company has not sustained since the date of the latest
     audited financial statements included in the Prospectus any material loss
     or interference with its business from fire, explosion, flood or other
     calamity, whether or not covered by insurance, or from any labor dispute or
     court or governmental action, order or decree, otherwise than as set forth
     or contemplated in the Prospectus; and, since the respective dates as of
     which information is given in the Registration Statement and the
     Prospectus, there has not been any change in the capital stock or long-term
     debt of the Company or any material adverse change, or any development that
     is reasonably likely to result in a material adverse change, in or
     affecting the general affairs, management, financial position,
     stockholders' equity or results of operations of the Company, otherwise
     than as set forth or contemplated in the Prospectus;
 
          (v) The Company has good and marketable title in fee simple to all
     real property and good and marketable title to all personal property owned
     by it, in each case free and clear of all liens, encumbrances and defects
     except such as are described in the Prospectus or such as do not materially
     affect the value of such property and do not interfere with the use made
     and proposed to be made of such property by the Company; and any real
     property and buildings held under lease by the Company are held by it under
     valid, subsisting and enforceable leases with such exceptions as are not
     material and do not interfere with the use made and proposed to be made of
     such property and buildings by the Company;
 
          (vi) The Company has been duly incorporated and is validly existing as
     a corporation in good standing under the laws of the State of Delaware,
     with power and authority (corporate and other) to own its properties and
     conduct its business as described in the Prospectus, and has been duly
     qualified as a foreign corporation for the transaction of business and is
     in good standing under the laws of each other jurisdiction in which it owns
     or leases properties or conducts any business so as to require such
     qualification, or is subject to no material liability or disability by
     reason of the failure to be so qualified in any such jurisdiction; the
     Company has no
 
                                        2
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     subsidiaries or equity interest (including a right to acquire any equity
     interest) in any other entity;
 
          (vii) The Company has an authorized capitalization as set forth in the
     Prospectus, and all of the issued shares of capital stock of the Company
     have been duly and validly authorized and issued, are fully paid and
     non-assessable and conform to the description of the Stock contained in the
     Prospectus;
 
          (viii) The unissued Shares to be issued and sold by the Company to the
     Underwriters hereunder have been duly and validly authorized and, when
     issued and delivered against payment therefor as provided herein, will be
     duly and validly issued and fully paid and non-assessable and will conform
     to the description of the Stock contained in the Prospectus;
 
          (ix) The issue and sale of the Shares to be sold by the Company and
     the compliance by the Company with all of the provisions of this Agreement
     and the consummation of the transactions herein contemplated will not
     result in a breach or violation of any of the terms or provisions of, or
     constitute a default under, any indenture, mortgage, deed of trust, loan
     agreement or other agreement or instrument to which the Company is a party
     or by which the Company is bound or to which any of the property or assets
     of the Company is subject or any statute or any order, rule or regulation
     of any court or governmental agency or body having jurisdiction over the
     Company or any of its properties, other than breaches or defaults that,
     individually or in the aggregate, would not have a material adverse effect
     on the general affairs, management, financial position, stockholders'
     equity or results of operations of the Company or the issue and sale of the
     Shares to be sold by the Company or the compliance by the Company with all
     of the provisions of this Agreement or the consummation of the transactions
     herein contemplated, nor will such action result in any violation of the
     provisions of the Certificate of Incorporation or By-Laws of the Company;
     and no consent, approval, authorization, order, registration or
     qualification of or with any such court or governmental agency or body is
     required for the issue and sale of the Shares or the consummation by the
     Company of the transactions contemplated by this Agreement, except the
     registration under the Act of the Shares and such consents, approvals,
     authorizations, registrations or qualifications as may be required under
     state securities or Blue Sky laws in connection with the purchase and
     distribution of the Shares by the Underwriters;
 
          (x) The Company is not (i) in violation of its Certificate of
     Incorporation or By-laws or (ii) in default in the performance or
     observance of any obligation, agreement, covenant or condition contained in
     any indenture, mortgage, deed of trust, loan agreement, lease or other
     agreement or instrument to which it is a party or by which it or any of its
     properties may be bound other than, in the case of clause (ii), defaults
     that, individually or in the aggregate, will not have a material adverse
     effect upon the business, assets, financial position, stockholder's equity
     or results of operations of the Company;
 
          (xi) The statements set forth in the Prospectus under the caption
     "Description of Capital Stock", insofar as they purport to constitute a
     summary of the terms of the Stock, and under the caption "Underwriting",
     accurately summarize in all material respects the provisions of the laws
     and documents referred to therein;
 
          (xii) There are no legal or governmental proceedings pending to which
     the Company is a party or of which any property of the Company is the
     subject which, if determined adversely to the Company, would individually
     or in the aggregate have a material adverse effect on the current or future
     consolidated financial position, stockholders' equity or results of
     operations of the Company and, to the best of the Company's knowledge, no
     such proceedings are threatened or contemplated by governmental authorities
     or threatened by others;
 
          (xiii) The Company is not and, after giving effect to the offering and
     sale of the Shares, will not be an "investment company" subject to
     registration as such under the Investment Company
 
                                        3
   4
 
     Act of 1940, as amended (the "Investment Company Act") or an entity
     controlled by an "investment company" as defined in the Investment Company
     Act;
 
          (xiv) Neither the Company nor any of its affiliates does business with
     the government of Cuba or with any person or affiliate located in Cuba
     within the meaning of Section 517.075, Florida Statutes;
 
          (xv) To the best of the Company's knowledge, Arthur Andersen LLP, who
     have certified certain financial statements of the Company, are independent
     public accountants as required by the Act and the rules and regulations of
     the Commission thereunder; and
 
          (xvi) The Company owns, is licensed to use or otherwise possesses
     adequate rights to use, all material patents, patent rights, inventions,
     trade secrets, know-how, trademarks, service marks, trade names and
     copyrights described or referred to in the Prospectus as owned or used by
     it or which are necessary for the conduct of its businesses as described in
     the Prospectus; and the Company has not received any written or, to the
     best of the Company's knowledge, oral notice of, and has no knowledge of,
     any infringement of or conflict with asserted rights of others with respect
     to any patent, patent rights, inventions, trade secrets, know-how,
     trademarks, service marks, trade names or copyrights.
 
     2.  Subject to the terms and conditions herein set forth, (a) the Company
agrees to sell to each of the Underwriters, and each of the Underwriters agrees,
severally and not jointly, to purchase from the Company, at a purchase price per
share of $            , the number of Firm Shares (to be adjusted by you so as
to eliminate fractional shares) determined by multiplying the aggregate number
of Shares to be sold by the Company as set forth in Schedule II hereto by a
fraction, the numerator of which is the aggregate number of Firm Shares to be
purchased by such Underwriter as set forth opposite the name of such Underwriter
in Schedule I hereto and the denominator of which is the aggregate number of
Firm Shares to be purchased by all of the Underwriters from the Company
hereunder and (b) in the event and to the extent that the Underwriters shall
exercise the election to purchase Optional Shares as provided below, the Company
agrees, to sell to each of the Underwriters, and each of the Underwriters
agrees, severally and not jointly, to purchase from the Company at the purchase
price per share set forth in clause (a) of this Section 2, that portion of the
number of Optional Shares as to which such election shall have been exercised
(to be adjusted by you so as to eliminate fractional shares) determined by
multiplying such number of Optional Shares by a fraction the numerator of which
is the maximum number of Optional Shares which such Underwriter is entitled to
purchase as set forth opposite the name of such Underwriter in Schedule I hereto
and the denominator of which is the maximum number of Optional Shares that all
of the Underwriters are entitled to purchase hereunder.
 
     The Company hereby grants to the Underwriters the right to purchase at
their election up to 300,000 Optional Shares, at the purchase price per share
set forth in the paragraph above, for the sole purpose of covering
overallotments in the sale of the Firm Shares. Any such election to purchase
Optional Shares may be exercised only by written notice from you to the Company,
given within a period of 30 calendar days after the date of this Agreement and
setting forth the aggregate number of Optional Shares to be purchased and the
date on which such Optional Shares are to be delivered, as determined by you but
in no event earlier than the First Time of Delivery (as defined in Section 4
hereof) or, unless you and the Company otherwise agree in writing, earlier than
two or later than ten business days after the date of such notice.
 
     3.  Upon the authorization by you of the release of the Firm Shares, the
several Underwriters propose to offer the Firm Shares for sale upon the terms
and conditions set forth in the Prospectus.
 
     4.  (a) The Shares to be purchased by each Underwriter hereunder, in
definitive form, and in such authorized denominations and registered in such
names as Goldman, Sachs & Co. may request upon at least forty-eight hours' prior
notice to the Company shall be delivered by or on behalf of the Company to
Goldman, Sachs & Co., for the account of such Underwriter, against
 
                                        4
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payment by or on behalf of such Underwriter of the purchase price therefor by
wire transfer or certified or official bank check or checks, payable to the
order of the Company in federal (same day) funds. The Company will cause the
certificates representing the Shares to be made available for checking and
packaging at least twenty-four hours prior to the Time of Delivery (as defined
below) with respect thereto at the office of Goldman, Sachs & Co., 85 Broad
Street, New York, New York 10004 (the "Designated Office"). The time and date of
such delivery and payment shall be, with respect to the Firm Shares, 9:30 a.m.,
New York time, on             , 1996 or such other time and date as Goldman,
Sachs & Co. and the Company may agree upon in writing, and, with respect to the
Optional Shares, 9:30 a.m., New York time, on the date specified by Goldman,
Sachs & Co. in the written notice given by Goldman, Sachs & Co. of the
Underwriters' election to purchase such Optional Shares, or such other time and
date as Goldman, Sachs & Co. and the Company may agree upon in writing. Such
time and date for delivery of the Firm Shares is herein called the "First Time
of Delivery", such time and date for delivery of the Optional Shares, if not the
First Time of Delivery, is herein called the "Second Time of Delivery", and each
such time and date for delivery is herein called a "Time of Delivery".
 
     (b) The documents to be delivered at each Time of Delivery by or on behalf
of the parties hereto pursuant to Section 7 hereof, including the cross receipt
for the Shares and any additional documents requested by the Underwriters
pursuant to Section 7(j) hereof, and the check or checks specified in subsection
(a) above, will be delivered at the offices of Ropes & Gray, One International
Place, Boston, Massachusetts 02109 (the "Closing Location"), and the Shares will
be delivered at the Designated Office, all at such Time of Delivery. A meeting
will be held at the Closing Location at 1:00 p.m., New York City time, on the
New York Business Day next preceding such Time of Delivery, at which meeting the
final drafts of the documents to be delivered pursuant to the preceding sentence
will be available for review by the parties hereto. For the purposes of this
Section 4, "New York Business Day" shall mean each Monday, Tuesday, Wednesday,
Thursday and Friday which is not a day on which banking institutions in New York
are generally authorized or obligated by law or executive order to close.
 
     5.  The Company agrees with each of the Underwriters:
 
     (a)  To prepare the Prospectus in a form approved by you and to file such
Prospectus pursuant to Rule 424(b) under the Act not later than the Commission's
close of business on the second business day following the execution and
delivery of this Agreement, or, if applicable, such earlier time as may be
required by Rule 430A(a)(3) under the Act; to make no further amendment or any
supplement to the Registration Statement or Prospectus prior to the last Time of
Delivery unless after reasonable notice thereof you shall have approved such
amendment or supplement (such approval not to be unreasonably withheld or
delayed); to advise you, promptly after it receives notice thereof, of the time
when any amendment to the Registration Statement has been filed or becomes
effective or any supplement to the Prospectus or any amended Prospectus has been
filed and to furnish you with copies thereof; to advise you, promptly after it
receives notice thereof, of the issuance by the Commission of any stop order or
of any order preventing or suspending the use of any Preliminary Prospectus or
prospectus, of the suspension of the qualification of the Shares for offering or
sale in any jurisdiction, of the initiation or threatening of any proceeding for
any such purpose, or of any request by the Commission for the amending or
supplementing of the Registration Statement or Prospectus or for additional
information; and, in the event of the issuance of any stop order or of any order
preventing or suspending the use of any Preliminary Prospectus or prospectus or
suspending any such qualification, promptly to use its best efforts to obtain
the withdrawal of such order;
 
     (b) Promptly from time to time to take such action as you may reasonably
request to qualify the Shares for offering and sale under the securities laws of
such jurisdictions in the United States as you may request and to comply with
such laws so as to permit the continuance of sales and dealings therein in such
jurisdictions for as long as may be necessary to complete the distribution of
 
                                        5
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the Shares, provided that in connection therewith the Company shall not be
required to qualify as a foreign corporation or to file a general consent to
service of process in any jurisdiction;
 
     (c) Prior to 12:00 noon, New York City time, on the New York Business Day
next succeeding the date of this Agreement and from time to time, to furnish the
Underwriters with copies of the Prospectus in New York City in such quantities
as you may reasonably request, and, if the delivery of a prospectus is required
at any time prior to the expiration of nine months after the time of issue of
the Prospectus in connection with the offering or sale of the Shares and if at
such time any events shall have occurred as a result of which the Prospectus as
then amended or supplemented would include an untrue statement of a material
fact or omit to state any material fact necessary in order to make the
statements therein, in the light of the circumstances under which they were made
when such Prospectus is delivered, not misleading, or, if for any other reason
it shall be necessary during such period to amend or supplement the Prospectus
in order to comply with the Act, to notify you and upon your request to prepare
and furnish without charge to each Underwriter and to any dealer in securities
as many copies as you may from time to time reasonably request of an amended
Prospectus or a supplement to the Prospectus which will correct such statement
or omission or effect such compliance, and in case any Underwriter is required
to deliver a prospectus in connection with sales of any of the Shares at any
time nine months or more after the time of issue of the Prospectus, upon your
request but at the expense of such Underwriter, to prepare and deliver to such
Underwriter as many copies as you may request of an amended or supplemented
Prospectus complying with Section 10(a)(3) of the Act;
 
     (d) To make generally available to its securityholders as soon as
practicable, but in any event not later than eighteen months after the effective
date of the Registration Statement (as defined in Rule 158(c) under the Act), an
earnings statement of the Company and its subsidiaries (which need not be
audited) complying with Section 11(a) of the Act and the rules and regulations
of the Commission thereunder (including, at the option of the Company, Rule
158);
 
     (e) During the period beginning from the date hereof and continuing to and
including the date 180 days after the date of the Prospectus, not to offer,
sell, contract to sell or otherwise dispose of, except as provided hereunder,
any securities of the Company that are substantially similar to the Shares,
including but not limited to any securities that are convertible into or
exchangeable for, or that represent the right to receive, Stock or any such
substantially similar securities (other than pursuant to employee stock option
plans existing on the date of this Agreement), without your prior written
consent;
 
     (f) To furnish to its stockholders within 90 days after the end of each
fiscal year an annual report (including a balance sheet and statements of
income, stockholders' equity and cash flows of the Company and its consolidated
subsidiaries certified by independent public accountants) and, within 45 days
after the end of each of the first three quarters of each fiscal year (beginning
with the fiscal quarter ending after the effective date of the Registration
Statement), consolidated summary financial information of the Company and its
subsidiaries for such quarter in reasonable detail;
 
     (g) During a period of five years from the effective date of the
Registration Statement, to furnish to you copies of all reports or other
communications (financial or other) furnished to stockholders, and to deliver to
you (i) as soon as they are available, copies of any reports and financial
statements furnished to or filed with the Commission or any national securities
exchange on which any class of securities of the Company is listed; and (ii)
such additional information concerning the business and financial condition of
the Company as you may from time to time reasonably request (such financial
statements to be on a consolidated basis to the extent the accounts of the
Company and its subsidiaries are consolidated in reports furnished to its
stockholders generally or to the Commission); provided, however, that nothing
herein shall be deemed to require the Company to disclose information that in
its reasonable judgment is confidential;
 
     (h) To use the net proceeds received by it from the sale of the Shares
pursuant to this Agreement in the manner specified in the Prospectus under the
caption "Use of Proceeds";
 
                                        6
   7
 
     (i) To use its best efforts to list for quotation the Shares on the
National Association of Securities Dealers Automated Quotations National Market
System ("NASDAQ"); and
 
     (j) To file with the Commission such reports on Form SR as may be required
by Rule 463 under the Act;
 
     (k) If the Company elects to rely on Rule 462(b), the Company shall file a
Rule 462(b) Registration Statement with the Commission in compliance with Rule
462(b) by 10:00 p.m., Washington, D.C. time, on the date of this Agreement, and
the Company shall at the time of filing either pay to the Commission the filing
fee for the Rule 462(b) Registration Statement or give irrevocable instructions
for the payment of such fee pursuant to Rule 111(b) under the Act; and
 
     (l) Not to amend, modify, terminate, waive, or otherwise affect the rights
or obligations of any party under, any provision of the Tax Indemnification
Agreement (as defined in Section 7(k) below) without the prior written consent
of the Representatives.
 
     6.  The Company covenants and agrees with the several Underwriters that the
Company will pay or cause to be paid: (i) the fees, disbursements and expenses
of the Company's counsel and accountants in connection with the registration of
the Shares under the Act and all other expenses in connection with the
preparation, printing and filing of the Registration Statement, any Preliminary
Prospectus and the Prospectus and amendments and supplements thereto and the
mailing and delivering of copies thereof to the Underwriters and dealers; (ii)
the cost of copying and reproducing any Agreement among Underwriters, this
Agreement, the Blue Sky Memorandum, closing documents (including any
compilations thereof) and any other documents in connection with the offering,
purchase, sale and delivery of the Shares; (iii) all expenses in connection with
the qualification of the Shares for offering and sale under state securities
laws as provided in Section 5(b) hereof, including the fees and disbursements of
counsel for the Underwriters in connection with such qualification and in
connection with the Blue Sky survey; (iv) all fees and expenses in connection
with listing the Shares on NASDAQ; (v) the filing fees incident to, and the fees
and disbursements of counsel for the Underwriters in connection with, securing
any required review by the National Association of Securities Dealers, Inc. of
the terms of the sale of the Shares; (vi) the cost of preparing stock
certificates; (vii) the cost and charges of any transfer agent or registrar and
(viii) all other costs and expenses incident to the performance of its
obligations hereunder which are not otherwise specifically provided for in this
Section. It is understood, however, that, except as provided in this Section,
and Sections 8 and 11 hereof, the Underwriters will pay all of their own costs
and expenses, including the fees of their counsel, stock transfer taxes on
resale of any of the Shares by them, and any advertising expenses connected with
any offers they may make.
 
     7.  The obligations of the Underwriters hereunder, as to the Shares to be
delivered at each Time of Delivery, shall be subject, in their discretion, to
the condition that all representations and warranties and other statements of
the Company herein are, at and as of such Time of Delivery, true and correct,
the condition that the Company shall have performed all of its obligations
hereunder theretofore to be performed, and the following additional conditions:
 
     (a) The Prospectus shall have been filed with the Commission pursuant to
Rule 424(b) within the applicable time period prescribed for such filing by the
rules and regulations under the Act and in accordance with Section 5(a) hereof;
if the Company has elected to rely upon Rule 462(b), the Rule 462(b)
Registration Statement shall have become effective by 10:00 p.m., Washington,
D.C. time, on the date of this Agreement, no stop order suspending the
effectiveness of the Registration Statement or any part thereof shall have been
issued and no proceeding for that purpose shall have been initiated or
threatened by the Commission; and all requests for additional information on the
part of the Commission shall have been complied with to your reasonable
satisfaction;
 
     (b) Hale and Dorr, counsel for the Underwriters, shall have furnished to
you such opinion or opinions (a draft of each such written opinion is attached
as Annex II(a) hereto), dated such Time of Delivery, with respect to the matters
covered in paragraphs (i) (first sentence only), (ii), (iv),
 
                                        7
   8
 
(viii) and (ix) of subsection (c) below as well as such other related matters as
you may reasonably request, and such counsel shall have received such papers and
information as they may reasonably request to enable them to pass upon such
matters;
 
     (c) Ropes & Gray, counsel for the Company, shall have furnished to you
their written opinion (a draft of such opinion is attached as Annex II(b)
hereto), dated such Time of Delivery, in form and substance satisfactory to you,
to the effect that:
 
          (i) The Company is a corporation duly incorporated, validly existing
     and in good standing under the laws of the State of Delaware with corporate
     power and authority to own, lease and operate its properties and conduct
     its business as described in the Prospectus. The Company is duly qualified
     to do business and is in good standing in each jurisdiction within the
     United States in which it owns or leases real property or maintains an
     office.
 
          (ii) The authorized, issued and outstanding capitalization of the
     Company as of [date] 1996, is as set forth under the caption
     "Capitalization" in the Prospectus. All of the issued and outstanding
     shares of Stock have been duly authorized and validly issued and are fully
     paid and nonassessable; the Shares have been duly authorized and, when
     issued and delivered in accordance with this Agreement, will be validly
     issued, fully paid and nonassessable and will conform in all material
     respects to the description of the Stock contained in the Prospectus.
 
          (iii) To the knowledge of such counsel, and other than as set forth in
     the Prospectus, there are no legal or governmental proceedings pending to
     which the Company is a party or of which any property of the Company is the
     subject.
 
          (iv) This Agreement has been duly authorized, executed and delivered
     by the Company.
 
          (v) The issuance and sale by the Company of the Shares and the
     performance by the Company of its obligations under this Agreement does not
     and will not (i) violate the Certificate of Incorporation or by-laws of the
     Company, (ii) breach or result in a default under any agreement, indenture
     or other instrument filed as an exhibit to the Registration Statement to
     which the Company is a party or by which it is bound, or to which any of
     its properties is subject, or (iii) violate any existing Delaware
     corporate, Massachusetts or federal law, rule, administrative regulation or
     any decree known to such counsel of any court or any governmental agency or
     body having jurisdiction over the Company or any of its properties, except
     that such counsel need express no opinion as to state securities or "Blue
     Sky" laws or as to compliance with the antifraud provisions of federal and
     state securities laws.
 
          (vi) No consent, approval, authorization, order, registration or
     qualification of or with any court or governmental agency or body of the
     United States or The Commonwealth of Massachusetts or the Secretary of
     State of the State of Delaware is required for the issuance and sale of the
     Shares or the consummation by the Company of the transactions contemplated
     by this Agreement, except the registration under the Act of the Shares.
 
          (vii) The Company is not subject to regulation as an "investment
     company" under the Investment Company Act of 1940, as amended.
 
          (viii) The statements set forth in the Prospectus under the caption
     "Description of Capital Stock," insofar as they purport to constitute a
     summary of the terms of the Stock and under the caption "Underwriting",
     insofar as they purport to describe the provisions of the laws and
     documents referred to therein, accurately summarize in all material
     respects the provisions of the laws and documents referred to therein; and
 
          (ix) The Registration Statement and the Prospectus and any further
     amendments and supplements thereto made by the Company prior to such Time
     of Delivery (other than the financial statements and related schedules
     therein, as to which such counsel need express no opinion) comply as to
     form in all material respects with the requirements of the Act and the
 
                                        8
   9
 
     rules and regulations thereunder; although they do not assume any
     responsibility for the accuracy, completeness or fairness of the statements
     contained in the Registration Statement or the Prospectus, except for those
     referred to in the opinion in subsection (viii) of this Section 7(c),
     nothing came to such counsel's attention that caused them to believe that,
     as of its effective date, the Registration Statement or any further
     amendment thereto made by the Company prior to such Time of Delivery (other
     than the financial statements and related schedules therein, as to which
     such counsel need express no opinion) contained an untrue statement of a
     material fact or omitted to state a material fact required to be stated
     therein or necessary to make the statements therein not misleading or that,
     as of its date, the Prospectus or any further amendment or supplement
     thereto made by the Company prior to such Time of Delivery (other than the
     financial statements and related schedules therein, as to which such
     counsel need express no opinion) contained an untrue statement of a
     material fact or omitted to state a material fact necessary to make the
     statements therein, in the light of the circumstances under which they were
     made, not misleading or that, as of such Time of Delivery, either the
     Prospectus or any further amendment or supplement thereto made by the
     Company prior to such Time of Delivery (other than the financial statements
     and related schedules therein, as to which such counsel need express no
     opinion) contains an untrue statement of a material fact or omits to state
     a material fact necessary to make the statements therein, in the light of
     the circumstances under which they were made, not misleading; and they do
     not know of any amendment to the Registration Statement required to be
     filed or of any contracts or other documents of a character required to be
     filed as an exhibit to the Registration Statement or required to be
     described in the Registration Statement or the Prospectus which are not
     filed or described as required.
 
     (d) On the date of the Prospectus at a time prior to the execution of this
Agreement, at 9:30 a.m., New York City time, on the effective date of any
post-effective amendment to the Registration Statement filed subsequent to the
date of this Agreement and also at each Time of Delivery, Arthur Andersen LLP
shall have furnished to you a letter or letters, dated the respective dates of
delivery thereof, in form and substance reasonably satisfactory to you, to the
effect set forth in Annex I hereto (the executed copy of the letter delivered
prior to the execution of this Agreement is attached as Annex I(d) hereto and a
draft of the form of letter to be delivered on the effective date of any
posteffective amendment to the Registration Statement and as of each Time of
Delivery is attached as Annex I(e) hereto);
 
     (e)(i) The Company shall not have sustained since the date of the latest
audited financial statements included in the Prospectus any loss or interference
with its business from fire, explosion, flood or other calamity, whether or not
covered by insurance, or from any labor dispute or court or governmental action,
order or decree, otherwise than as set forth or contemplated in the Prospectus,
and (ii)since the respective dates as of which information is given in the
Prospectus there shall not have been any change in the capital stock or
long-term debt of the Company or any change, or any development that is
reasonably likely to result in a material adverse change, in or affecting the
business, assets, financial position, stockholders' equity or results of
operations of the Company, otherwise than as set forth or contemplated in the
Prospectus, the effect of which, in any such case described in clause (i) or
(ii), is in the judgment of the Representatives so material and adverse as to
make it impracticable or inadvisable to proceed with the public offering or the
delivery of the Shares being delivered at such Time of Delivery on the terms and
in the manner contemplated in the Prospectus;
 
     (f) On or after the date hereof there shall not have occurred any of the
following: (i) a suspension or material limitation in trading in securities
generally on the New York Stock Exchange or on the NASDAQ National Market; (ii)
a suspension or material limitation in trading in the Company's securities on
the NASDAQ National Market; (iii) a general moratorium on commercial banking
activities declared by either Federal or New York or Massachusetts State
authorities; or (iv) the outbreak or escalation of hostilities involving the
United States or the declaration by the
 
                                        9
   10
 
United States of a national emergency or war, if the effect of any such event
specified in this Clause (iv) in the judgment of the Representatives makes it
impracticable or inadvisable to proceed with the public offering or the delivery
of the Shares being delivered at such Time of Delivery on the terms and in the
manner contemplated in the Prospectus;
 
     (g) The Shares at the such Time of Delivery shall have been duly listed for
quotation on the NASDAQ National Market;
 
     (h) The Company shall have obtained and delivered to the Underwriters
copies of an agreement from each person listed on Schedule III hereto to the
effect that during the period beginning from the date hereof and continuing to
and including the date 180 days after the date of the Prospectus, such person
shall not offer, sell, contract to sell or otherwise dispose of, except as
provided hereunder, any Stock, or any securities of the Company that are
substantially similar to the Shares, including but not limited to any securities
that are convertible into or exchangeable for, or that represent the right to
receive, Stock or any such substantially similar securities (other than pursuant
to employee stock option plans existing on the date of this Agreement), without
your prior written consent;
 
     (i) The Company shall have furnished or caused to be furnished to you at
such Time of Delivery certificates of officers of the Company reasonably
satisfactory to you as to the accuracy of the representations and warranties of
the Company herein at and as of such Time of Delivery, as to the performance by
the Company of all of its obligations hereunder to be performed at or prior to
such Time of Delivery, and as to such other matters as you may reasonably
request, and the Company shall have furnished or caused to be furnished
certificates as to the matters set forth in subsections (a) and (e) of this
Section;
 
     (j) The Company shall have complied with the provisions of Section 5(c)
hereof with respect to the furnishing of prospectuses on the New York Business
Day next succeeding the date of this Agreement; and
 
     (k) The Company and George F. Colony shall have entered into a Tax
Indemnification Agreement in a form acceptable to the Underwriters and their
counsel (the "Tax Indemnification Agreement").
 
     8. (a) The Company will indemnify and hold harmless each Underwriter
against any losses, claims, damages or liabilities, joint or several, to which
such Underwriter may become subject, under the Act or otherwise, insofar as such
losses, claims, damages or liabilities (or actions in respect thereof) arise out
of or are based upon an untrue statement or alleged untrue statement of a
material fact contained in any Preliminary Prospectus, the Registration
Statement or the Prospectus, or any amendment or supplement thereto, or arise
out of or are based upon the omission or alleged omission to state therein a
material fact required to be stated therein or necessary to make the statements
therein not misleading, and will reimburse each Underwriter for any legal or
other expenses reasonably incurred by such Underwriter in connection with
investigating or defending any such action or claim as such expenses are
incurred; provided, however, that the Company shall not be liable in any such
case to the extent that any such loss, claim, damage or liability arises out of
or is based upon an untrue statement or alleged untrue statement or omission or
alleged omission made in any Preliminary Prospectus, the Registration Statement
or the Prospectus or any such amendment or supplement in reliance upon and in
conformity with written information furnished to the Company by any Underwriter
through Goldman, Sachs & Co. expressly for use therein.
 
     (b) Each Underwriter will indemnify and hold harmless the Company against
any losses, claims, damages or liabilities to which the Company may become
subject, under the Act or otherwise, insofar as such losses, claims, damages or
liabilities (or actions in respect thereof) arise out of or are based upon an
untrue statement or alleged untrue statement of a material fact contained in any
Preliminary Prospectus, the Registration Statement or the Prospectus, or any
amendment or supplement thereto, or arise out of or are based upon the omission
or alleged
 
                                       10
   11
 
omission to state therein a material fact required to be stated therein or
necessary to make the statements therein not misleading, in each case to the
extent, but only to the extent, that such untrue statement or alleged untrue
statement or omission or alleged omission was made in any Preliminary
Prospectus, the Registration Statement or the Prospectus or any such amendment
or supplement in reliance upon and in conformity with written information
furnished to the Company by such Underwriter through Goldman, Sachs & Co.
expressly for use therein; and will reimburse the Company for any legal or other
expenses reasonably incurred by the Company in connection with investigating or
defending any such action or claim as such expenses are incurred.
 
     (c) Promptly after receipt by an indemnified party under subsection (a) or
(b) above of notice of the commencement of any action, such indemnified party
shall, if a claim in respect thereof is to be made against the indemnifying
party under such subsection, notify the indemnifying party in writing of the
commencement thereof; but the omission so to notify the indemnifying party shall
not relieve it from any liability which it may have to any indemnified party
otherwise than under such subsection. In case any such action shall be brought
against any indemnified party and it shall notify the indemnifying party of the
commencement thereof, the indemnifying party shall be entitled to participate
therein and, to the extent that it shall wish, jointly with any other
indemnifying party similarly notified, to assume the defense thereof, with
counsel satisfactory to such indemnified party (who shall not, except with the
consent of the indemnified party, be counsel to the indemnifying party), and,
after notice from the indemnifying party to such indemnified party of its
election so to assume the defense thereof, the indemnifying party shall not be
liable to such indemnified party under such subsection for any legal expenses of
other counsel or any other expenses, in each case subsequently incurred by such
indemnified party, in connection with the defense thereof other than reasonable
costs of investigation. No indemnifying party shall, without the written consent
of the indemnified party, effect the settlement or compromise of, or consent to
the entry of any judgment with respect to, any pending or threatened action or
claim in respect of which indemnification or contribution may be sought
hereunder (whether or not the indemnified party is an actual or potential party
to such action or claim) unless such settlement, compromise or judgment (i)
includes an unconditional release of the indemnified party from all liability
arising out of such action or claim and (ii) does not include a statement as to
or an admission of fault, culpability or a failure to act, by or on behalf of
any indemnified party.
 
     (d) If the indemnification provided for in this Section 8 is unavailable to
or insufficient to hold harmless an indemnified party under subsection (a) or
(b) above in respect of any losses, claims, damages or liabilities (or actions
in respect thereof) referred to therein, then each indemnifying party shall
contribute to the amount paid or payable by such indemnified party as a result
of such losses, claims, damages or liabilities (or actions in respect thereof)
in such proportion as is appropriate to reflect the relative benefits received
by the Company on the one hand and the Underwriters on the other from the
offering of the Shares. If, however, the allocation provided by the immediately
preceding sentence is not permitted by applicable law or if the indemnified
party failed to give the notice required under subsection (c) above, then each
indemnifying party shall contribute to such amount paid or payable by such
indemnified party in such proportion as is appropriate to reflect not only such
relative benefits but also the relative fault of the Company on the one hand and
the Underwriters on the other in connection with the statements or omissions
which resulted in such losses, claims, damages or liabilities (or actions in
respect thereof), as well as any other relevant equitable considerations. The
relative benefits received by the Company on the one hand and the Underwriters
on the other shall be deemed to be in the same proportion as the total net
proceeds from the offering (before deducting expenses) received by the Company
bear to the total underwriting discounts and commissions received by the
Underwriters, in each case as set forth in the table on the cover page of the
Prospectus. The relative fault shall be determined by reference to, among other
things, whether the untrue or alleged untrue statement of a material fact or the
omission or alleged omission to state a material fact relates to information
supplied by the Company on the one hand or the Underwriters on the other and the
parties' relative intent, knowledge, access to information and opportunity to
correct or prevent such statement or omission.
 
                                       11
   12
 
The Company and the Underwriters agree that it would not be just and equitable
if contributions pursuant to this subsection (d) were determined by pro rata
allocation (even if the Underwriters were treated as one entity for such
purpose) or by any other method of allocation which does not take account of the
equitable considerations referred to above in this subsection (d). The amount
paid or payable by an indemnified party as a result of the losses, claims,
damages or liabilities (or actions in respect thereof) referred to above in this
subsection (d) shall be deemed to include any legal or other expenses reasonably
incurred by such indemnified party in connection with investigating or defending
any such action or claim. Notwithstanding the provisions of this subsection (d),
no Underwriter shall be required to contribute any amount in excess of the
amount by which the total price at which the Shares underwritten by it and
distributed to the public were offered to the public exceeds the amount of any
damages which such Underwriter has otherwise been required to pay by reason of
such untrue or alleged untrue statement or omission or alleged omission. No
person guilty of fraudulent misrepresentation (within the meaning of Section
11(f) of the Act) shall be entitled to contribution from any person who was not
guilty of such fraudulent misrepresentation. The Underwriters' obligations in
this subsection (d) to contribute are several in proportion to their respective
underwriting obligations and not joint.
 
     (e) The obligations of the Company under this Section 8 shall be in
addition to any liability which the Company may otherwise have and shall extend,
upon the same terms and conditions, to each person, if any, who controls any
Underwriter within the meaning of the Act; and the obligations of the
Underwriters under this Section 8 shall be in addition to any liability which
the respective Underwriters may otherwise have and shall extend, upon the same
terms and conditions, to each officer and director of the Company (including any
person who, with his or her consent, is named in the Registration Statement as
about to become a director of the Company) and to each person, if any, who
controls the Company within the meaning of the Act.
 
     9. (a) If any Underwriter shall default in its obligation to purchase the
Shares which it has agreed to purchase hereunder at a Time of Delivery, you may
in your discretion arrange for you or another party or other parties to purchase
such Shares on the terms contained herein. If within thirty-six hours after such
default by any Underwriter you do not arrange for the purchase of such Shares,
then the Company shall be entitled to a further period of thirty-six hours
within which to procure another party or other parties satisfactory to you to
purchase such Shares on such terms. In the event that, within the respective
prescribed periods, you notify the Company that you have so arranged for the
purchase of such Shares, or the Company notifies you that they have so arranged
for the purchase of such Shares, you or the Company shall have the right to
postpone such Time of Delivery for a period of not more than seven days, in
order to effect whatever changes may thereby be made necessary in the
Registration Statement or the Prospectus, or in any other documents or
arrangements, and the Company agrees to file promptly any amendments to the
Registration Statement or the Prospectus which in your opinion may thereby be
made necessary. The term "Underwriter" as used in this Agreement shall include
any person substituted under this Section with like effect as if such person had
originally been a party to this Agreement with respect to such Shares.
 
     (b) If, after giving effect to any arrangements for the purchase of the
Shares of a defaulting Underwriter or Underwriters by you and the Company as
provided in subsection (a) above, the aggregate number of such Shares which
remains unpurchased does not exceed one-eleventh of the aggregate number of all
the Shares to be purchased at such Time of Delivery, then the Company shall have
the right to require each non-defaulting Underwriter to purchase the number of
Shares which such Underwriter agreed to purchase hereunder at such Time of
Delivery and, in addition, to require each non-defaulting Underwriter to
purchase its pro rata share (based on the number of Shares which such
Underwriter agreed to purchase hereunder) of the Shares of such defaulting
Underwriter or Underwriters for which such arrangements have not been made; but
nothing herein shall relieve a defaulting Underwriter from liability for its
default.
 
                                       12
   13
 
     (c) If, after giving effect to any arrangements for the purchase of the
Shares of a defaulting Underwriter or Underwriters by you and the Company as
provided in subsection (a) above, the aggregate number of such Shares which
remains unpurchased exceeds one-eleventh of the aggregate number of all of the
Shares to be purchased at such Time of Delivery, or if the Company shall not
exercise the right described in subsection (b) above to require non-defaulting
Underwriters to purchase Shares of a defaulting Underwriter or Underwriters,
then this Agreement (or, with respect to the Second Time of Delivery, the
obligations of the Underwriters to purchase and of the Company to sell the
Optional Shares) shall thereupon terminate, without liability on the part of any
non-defaulting Underwriter or the Company, except for the expenses to be borne
by the Company and the Underwriters as provided in Section 6 hereof and the
indemnity and contribution agreements in Section 8 hereof; but nothing herein
shall relieve a defaulting Underwriter from liability for its default.
 
     10.  The respective indemnities, agreements, representations, warranties
and other statements of the Company and the several Underwriters, as set forth
in this Agreement or made by or on behalf of them, respectively, pursuant to
this Agreement, shall remain in full force and effect, regardless of any
investigation (or any statement as to the results thereof) made by or on behalf
of any Underwriter or any controlling person of any Underwriter, or the Company,
or any officer or director or controlling person of the Company, and shall
survive delivery of and payment for the Shares.
 
     11.  If this Agreement shall be terminated pursuant to Section 9 hereof,
the Company shall not then be under any liability to any Underwriter except as
provided in Sections 6 and 8 hereof; but, if for any other reason any Shares are
not delivered by or on behalf of the Company as provided herein, the Company
will reimburse the Underwriters through you for all out-of-pocket expenses
approved in writing by you, including fees and disbursements of counsel,
reasonably incurred by the Underwriters in making preparations for the purchase,
sale and delivery of the Shares not so delivered, but the Company shall then be
under no further liability to any Underwriter in respect of the Shares not so
delivered except as provided in Sections 6 and 8 hereof.
 
     12.  In all dealings hereunder, you shall act on behalf of each of the
Underwriters, and the parties hereto shall be entitled to act and rely upon any
statement, request, notice or agreement on behalf of any Underwriter made or
given by you jointly or by Goldman, Sachs & Co. on behalf of you as the
representatives.
 
     All statements, requests, notices and agreements hereunder shall be in
writing, and if to the Underwriters shall be delivered or sent by mail, telex or
facsimile transmission to you as the representatives in care of Goldman, Sachs &
Co., 85 Broad Street, New York, New York 10004, Attention: Registration
Department; and if to the Company shall be delivered or sent by mail, telex or
facsimile transmission to the address of the Company set forth in the
Registration Statement, Attention: Secretary; provided, however, that any notice
to an Underwriter pursuant to Section 8(c) hereof shall be delivered or sent by
mail, telex or facsimile transmission to such Underwriter at its address set
forth in its Underwriters' Questionnaire or telex constituting such
Questionnaire, which address will be supplied to the Company by you on request.
Any such statements, requests, notices or agreements shall take effect upon
receipt thereof.
 
     13.  This Agreement shall be binding upon, and inure solely to the benefit
of, the Underwriters, the Company and, to the extent provided in Sections 8 and
10 hereof, the officers and directors of the Company and each person who
controls the Company or any Underwriter, and their respective heirs, executors,
administrators, successors and assigns, and no other person shall acquire or
have any right under or by virtue of this Agreement. No purchaser of any of the
Shares from any Underwriter shall be deemed a successor or assign by reason
merely of such purchase.
 
     14.  Time shall be of the essence of this Agreement. As used herein, the
term "business day" shall mean any day when the Commission's office in
Washington, D.C. is open for business.
 
                                       13
   14
 
     15.  This Agreement shall be governed by and construed in accordance with
the laws of the State of New York.
 
     16.  This Agreement may be executed and delivered by any one or more of the
parties hereto in any number of counterparts, each of which shall be deemed to
be an original, but all such counterparts when so executed and delivered shall
together constitute one and the same instrument.
                    [Rest of Page Intentionally Left Blank]
 
                                       14
   15
 
     If the foregoing is in accordance with your understanding, please sign and
return to us seven counterparts hereof, and upon the acceptance hereof by you,
on behalf of each of the Underwriters, this letter and such acceptance hereof
shall constitute a binding agreement among each of the Underwriters and the
Company. It is understood that your acceptance of this letter on behalf of each
of the Underwriters is pursuant to the authority set forth in a form of
Agreement among Underwriters, the form of which shall be submitted to the
Company for examination, upon request, but without warranty on your part as to
the authority of the signers thereof.
 
                                            Very truly yours,
 
                                            FORRESTER RESEARCH INC.
 
                                            By:
                                            ------------------------------------
                                              Name:
                                              Title:
 
Accepted as of the date hereof:
Goldman, Sachs & Co.
Robertson, Stephens & Company LLC
 
By:
- ----------------------------------------------------
    (Goldman, Sachs & Co.)
 
On behalf of each of the Underwriters
 
                                       15
   16
 
                                   SCHEDULE I
 
NUMBER OF OPTIONAL SHARES TOTAL NUMBER OF FIRM TO BE PURCHASED IF MAXIMUM SHARES TO BE PURCHASED OPTION EXERCISED ---------------------- -------------------------- Goldman, Sachs & Co.......................... Robertson, Stephens & Company LLC............ --------- ------- Total.............................. 2,000,000 300,000
17 SCHEDULE II
NUMBER OF OPTIONAL SHARES TOTAL NUMBER OF FIRM TO BE PURCHASED IF MAXIMUM SHARES TO BE PURCHASED OPTION EXERCISED ---------------------- -------------------------- The Company.................................. 2,000,000 300,000 --------- ------- Total.............................. 2,000,000 300,000
18 SCHEDULE III PERSONS SUBJECT TO LOCK-UP George F. Colony William M. Bluestein Mary A. Modahl Jon D. Schwartz Stuart D. Woodring John McCarthy Susan M. Whirty Paul D. Callahan Ruth Habbe Bobby Cameron Don Depalma David Goodtree Stan Dolberg Russ Maney David H. Ramsdell Robert M. Galford George R. Hornig Christopher W. Mines Michael H. Welles 19 ANNEX I Pursuant to Section 7(d) of the Underwriting Agreement, the accountants shall furnish letters to the Underwriters to the effect that: (i) They are independent certified public accountants with respect to the Company and its subsidiaries within the meaning of the Act and the applicable published rules and regulations thereunder; (ii) In their opinion, the financial statements and any supplementary financial information and schedules (and, if applicable, financial forecasts and/or pro forma financial information) examined by them and included in the Prospectus or the Registration Statement comply as to form in all material respects with the applicable accounting requirements of the Act and the related published rules and regulations thereunder; and they have made a review in accordance with standards established by the American Institute of Certified Public Accountants of the unaudited consolidated interim financial statements, selected financial data, pro forma financial information, financial forecasts and/or condensed financial statements derived from audited financial statements of the Company for the periods specified in such letter, as indicated in their reports thereon, copies of which have been separately furnished to the representatives of the Underwriters (the "Representatives"); (iii) They have made a review in accordance with standards established by the American Institute of Certified Public Accountants of the unaudited condensed consolidated statements of income, consolidated balance sheets and consolidated statements of cash flows included in the Prospectus as indicated in their reports thereon copies of which have been separately furnished to the Representatives and on the basis of specified procedures including inquiries of officials of the Company who have responsibility for financial and accounting matters regarding whether the unaudited condensed consolidated financial statements referred to in paragraph (vi)(A)(i) below comply as to form in all material respects with the applicable accounting requirements of the Act and the related published rules and regulations, nothing came to their attention that caused them to believe that the unaudited condensed consolidated financial statements do not comply as to form in all material respects with the applicable accounting requirements of the Act and the related published rules and regulations; (iv) They have compared the information in the Prospectus under selected captions with the disclosure requirements of Regulation S-K and on the basis of limited procedures specified in such letter nothing came to their attention as a result of the foregoing procedures that caused them to believe that this information does not conform in all material respects with the disclosure requirements of Items 301, 302, 402 and 503(d), respectively, of Regulation S-K; (v) On the basis of limited procedures, not constituting an examination in accordance with generally accepted auditing standards, consisting of a reading of the unaudited financial statements and other information referred to below, a reading of the latest available interim financial statements of the Company and its subsidiaries, inspection of the minute books of the Company and its subsidiaries since the date of the latest audited financial statements included in the Prospectus, inquiries of officials of the Company and its subsidiaries responsible for financial and accounting matters and such other inquiries and procedures as may be specified in such letter, nothing came to their attention that caused them to believe that: (A) (i) the unaudited consolidated statements of income, consolidated balance sheets and consolidated statements of cash flows included in the Prospectus do not comply as to form in all material respects with the applicable accounting requirements of the Act and the related published rules and regulations, or (ii) any material modifications should be made to the unaudited condensed consolidated statements of income, consolidated balance sheets and consolidated statements of cash flows included in the Prospectus for them to be in conformity with generally accepted accounting principles; 1 20 (B) any other unaudited income statement data and balance sheet items included in the Prospectus do not agree with the corresponding items in the unaudited consolidated financial statements from which such data and items were derived, and any such unaudited data and items were not determined on a basis substantially consistent with the basis for the corresponding amounts in the audited consolidated financial statements included in the Prospectus; (C) the unaudited financial statements which were not included in the Prospectus but from which were derived any unaudited condensed financial statements referred to in Clause (A) and any unaudited income statement data and balance sheet items included in the Prospectus and referred to in Clause (B) were not determined on a basis substantially consistent with the basis for the audited consolidated financial statements included in the Prospectus; (D) any unaudited pro forma consolidated condensed financial statements included in the Prospectus do not comply as to form in all material respects with the applicable accounting requirements of the Act and the published rules and regulations thereunder or the pro forma adjustments have not been properly applied to the historical amounts in the compilation of those statements; (E) as of a specified date not more than five days prior to the date of such letter, there have been any changes in the consolidated capital stock (other than issuances of capital stock upon exercise of options which were outstanding on the date of the latest financial statements included in the Prospectus) or any increase in the consolidated long-term debt of the Company and its subsidiaries, or any decreases in consolidated net current assets or stockholders' equity or other items specified by the Representatives, or any increases in any items specified by the Representatives, in each case as compared with amounts shown in the latest balance sheet included in the Prospectus, except in each case for changes, increases or decreases which the Prospectus discloses have occurred or may occur or which are described in such letter; and (F) for the period from the date of the latest financial statements included in the Prospectus to the specified date referred to in Clause (E) there were any decreases in consolidated net revenues or operating profit or the total or per share amounts of consolidated net income or other items specified by the Representatives, or any increases in any items specified by the Representatives, in each case as compared with the comparable period of the preceding year and with any other period of corresponding length specified by the Representatives, except in each case for decreases or increases which the Prospectus discloses have occurred or may occur or which are described in such letter; and (vi) In addition to the examination referred to in their report(s) included in the Prospectus and the limited procedures, inspection of minute books, inquiries and other procedures referred to in paragraphs (iii) and (vi) above, they have carried out certain specified procedures, not constituting an examination in accordance with generally accepted auditing standards, with respect to certain amounts, percentages and financial information specified by the Representatives, which are derived from the general accounting records of the Company and its subsidiaries, which appear in the Prospectus, or in Part II of, or in exhibits and schedules to, the Registration Statement specified by the Representatives, and have compared certain of such amounts, percentages and financial information with the accounting records of the Company and its subsidiaries and have found them to be in agreement. 2
   1
 
   
                                                                    EXHIBIT 10.2
    
 
                         TAX INDEMNIFICATION AGREEMENT
 
   
     This TAX INDEMNIFICATION AGREEMENT, dated as of this 25th day of November,
1996, is entered into by Forrester Research, Inc., a Delaware corporation (the
"Company") and George F. Colony (the "Stockholder").
    
 
                                    RECITALS
 
     WHEREAS, the Stockholder holds all of the outstanding shares of the
     Company's Common Stock, par value $.01, per share (the "Common Stock").
 
     WHEREAS, the Company has elected to be taxed as S corporation under the
     Code.
 
   
     WHEREAS, the Company is now contemplating offering and selling shares of
     its Common Stock to the public (the "Public Offering").
    
 
   
     WHEREAS the Company plans, just prior to the completion of the Public
     Offering, to terminate its S corporation election.
    
 
   
     WHEREAS, after the termination of the Company's S corporation election, the
     Stockholder will continue to be liable for his own federal, state, and
     local income taxes on the Company's Tax Items that pass through to the
     Stockholder under the provisions of Subchapter S of the Code and any
     similar provisions of state and local law for all periods prior to the time
     the Company ceases to be an S Corporation. The Company will be subject to a
     corporate level tax under Subchapter C of the Code and certain state and
     local taxing statutes for periods thereafter. The purpose of this Agreement
     is to set forth the agreement of the Company and the Stockholder with
     respect to certain adjustments to the federal, state, and local personal
     income tax liability of the Stockholder attributable to Tax Items of the
     Company that pass through to the Stockholder under the provisions of
     Subchapter S of the Code and any similar provisions of state and local law
     for periods during which the Company is an S Corporation.
    
 
     The parties agree as follows:
   2
 
                                   ARTICLE I
 
                                  DEFINITIONS
 
     For purposes of this Agreement the following definitions shall apply:
 
     (a) "Adjustment" shall mean any proposed or final change in any S
Corporation Tax Liability initiated by the IRS, state or local taxing authority,
or any other relevant taxing authority.
 
     (b) "Code" shall mean the Internal Revenue Code of 1986, as amended and in
effect for the taxable period in question.
 
     (c) "Final Determination" shall mean the final resolution of any tax Income
Tax liability (including all related interest and penalties) for a taxable
period. A Final Determination shall result from the first to occur of:
 
          (i) the expiration of 30 days after IRS acceptance of a Waiver of
     Restrictions on Assessment and Collection of Deficiency in Tax and
     Acceptance of Overassessment on Federal Revenue Form 870 or 870-AD (or any
     successor comparable form or the expiration of a comparable period with
     respect to any comparable agreement or form under the laws of other
     jurisdictions), unless, within such period, the taxpayer gives notice to
     the other party of the taxpayer's intention to attempt to recover all or
     part of any amount paid pursuant to the Waiver by the filing of a timely
     claim for refund;
 
          (ii) a decision, judgment, decree, or other order by a court of
     competent jurisdiction that is not subject to further judicial review (by
     appeal or otherwise) and has become final;
 
          (iii) the execution of a closing agreement under section 7121 of the
     Code or the acceptance by the IRS or its counsel of an offer in compromise
     under section 7122 of the Code, or comparable agreements under the laws of
     other jurisdictions;
 
          (iv) the expiration of the time for filing a claim for refund or for
     instituting suit in respect of a claim for refund disallowed in whole or
     part by the IRS or other relevant taxing authority;
 
          (v) any other final disposition of the tax liability for such period
     by reason of the expiration of the applicable statute of limitations; or
 
          (vi) any other event that the parties agree is a final and irrevocable
     determination of the liability at issue.
 
     (d) "Income Tax" shall mean federal income taxes and state and local taxes
imposed upon, or measured by, income. Income Tax includes interest, penalties,
additions to tax, and additional amounts, and any related professional or other
expenses.
 
     (e) "IRS" shall mean the United States Internal Revenue Service or any
successor, including, but not limited to, its agents, representatives, and
attorneys.
 
     (f) "S Corporation"shall mean an S Corporation within the meaning of
section 1361 of the Code.
 
     (g) "S Corporation Tax Liability" shall mean the personal Income Tax
liability of the Stockholder for Income Taxes attributable to (a) the Company's
Tax Items that pass through to the Stockholder under the provisions of
Subchapter S of the Code and any similar provisions of state and local law or
(b) the Stockholder's receipt of indemnity payments hereunder.
 
     (h) "Tax Benefit" shall mean a reduction in the personal Income Tax
liability of the Stockholder (as a result of Tax Items of the Company and all
other Tax Items reflected on the Stockholder's tax return) for any taxable
period. The Stockholder shall be deemed to have realized or received a Tax
Benefit from a Tax Item in a taxable period only if and to the extent that the
Stockholder's personal Income Tax liability for such period is less than it
would have been if such liability were determined without regard to such Tax
Item. The Stockholder shall be deemed to have realized or received a
 
                                        2
   3
 
Tax Benefit with respect to a carryover only if, when, and to the extent the
carryover is used to produce a Tax Benefit.
 
     (i) "Tax Item" shall mean any item of income, gain, loss, deduction,
credit, recapture of credit, or any other item which increases or decreases
Income Taxes paid or payable by the Stockholder (when the Company is an S
Corporation) or by the Company.
 
                                   ARTICLE II
 
                       INDEMNIFICATION FOR CERTAIN TAXES
 
     (a) The Stockholder shall pay to the Company an amount equal to any Tax
Benefit realized or received arising from an Adjustment with respect to a Tax
Item of the Company for any taxable period in which the Company was taxable as
an S Corporation.
 
     (b) If based on a Final Determination the Company is deemed to have been a
C corporation for federal, state or local income tax purposes during any period
in which it reported (or intends to report) its taxable income as an S
corporation, the Stockholder agrees to contribute to the capital of the Company
an amount necessary to hold the Company harmless from any taxes (net of any
refunds) and interest arising from such Final Determination. The obligations of
the Stockholder under this subsection (b) shall include all taxes (net of any
refunds) and interest incurred by the Company as a C Corporation for periods
ending before the date of termination of the Company S election during 1996 (the
"Termination Date"), other than (i) any obligation arising from an adjustment to
the Company's tax return for a period ending before the Termination Date which,
if the Company had been an S corporation for such period, would have given rise
to an obligation of the Company to the Stockholder under subsection (c) hereof
and (ii) any taxes and interest incurred by the Company for its 1985 and 1986
taxable years. The Stockholder's obligation under this subsection (b) shall be
limited to the total distributions to the Stockholder made by the Company
through and including the Termination Date, reduced by any taxes (net of any
refunds) and interest of the Stockholder attributable to such distributions.
 
     (c) The Company shall pay and indemnify the Stockholder for any S
Corporation Tax Liability arising from an Adjustment with respect to a Tax Item
of the Company.
 
     (d) Any payment required under this Article shall be made by the earlier of
(1) 20 days after the Stockholder receives a refund or credit, (2) 20 days after
a Final Determination with respect to such tax, (3) with respect to a carryover,
20 days after the Stockholder files a tax return on which the carryover produces
a Tax Benefit, or (4) 20 days after the determination by the parties or pursuant
to Article IV that such payment is due.
 
                                  ARTICLE III
 
                    COOPERATION AND EXCHANGE OF INFORMATION
 
     Whenever the Stockholder or the Company becomes aware of an issue which it
believes gives rise to payment or indemnification from the other party under
Article II, the Stockholder or the Company (as the case may be) shall promptly
give notice of the issue to the other party. The indemnitor and its
representatives, at the indemnitor's expense, shall be entitled to participate
in all conferences, meetings, or proceedings with the IRS or other taxing
authority with respect to the issue.
 
     The parties agree to consult and cooperate with each other in the
negotiation and settlement or litigation of any Adjustment that may give rise to
any payment or an indemnification payment under this Agreement. All decisions
with respect to such negotiation and settlement or litigation shall be made by
the parties after full, good faith consultation or pursuant to the dispute
resolution provisions of Article IV.
 
                                        3
   4
 
                                   ARTICLE IV
 
                                    DISPUTES
 
     If the parties are, after negotiation in good faith, unable to agree upon
the appropriate application of this Agreement, the controversy shall be settled
by the "Big 6" accounting firm remaining on the list of firms set forth on
Schedule A hereto after the Company and the Stockholder, commencing with the
Company, shall have objected seriatim, to the other firms on the list (the
"Accounting Firm"). The decision of the Accounting Firm shall be final, and each
of the Company and the Stockholder agree immediately to pay to the other any
amount due under this Agreement pursuant to such decision. The expenses of the
Accounting Firm shall be borne one-half by the Company and one-half by the
Stockholder unless the Accounting Firm specifies otherwise.
 
                                   ARTICLE V
 
                                 MISCELLANEOUS
 
     Section 5.1  Term of Agreement.  This Agreement shall become effective as
of the date of its execution and shall continue in full force and effect
indefinitely.
 
     Section 5.2  Severability.  If any term of this Agreement is held by a
court of competent jurisdiction to be unenforceable, the remainder of the terms
set forth herein shall remain in full force and effect and shall in no way be
impaired. The parties stipulate that they would have executed the remaining
terms without including any which may hereafter be declared unenforceable. In
the event that any term is held to be unenforceable, the parties shall use their
best efforts to find an alternative means to achieve the same or substantially
the same result as that contemplated by such term.
 
     Section 5.3  Assignment.  Except by operation of law or in connection with
the sale of all or substantially all the assets of a party, this Agreement shall
not be assignable, in whole or in part, directly or indirectly, by the
Stockholder without the written consent of the Company or by the Company without
the written consent of the Stockholder. Any attempt to assign any right or
obligations arising under this Agreement without such consent shall be void.
However, the provisions of this Agreement shall be binding upon inure to the
benefit of, and be enforceable by the parties and their respective successors
and permitted assigns.
 
     Section 5.4  Further Assurances.  Subject to the provisions of this
Agreement, the parties shall acknowledge such other instruments and documents,
and take all other actions, as may be reasonably required in order to effectuate
the purposes of this Agreement.
 
     Section 5.5  Parties in Interest.  Except as herein otherwise specifically
provided, nothing in this Agreement expressed or implied is intended to confer
any right or benefit upon any person, firm, or corporation other than the
parties and their respective successors and permitted assigns.
 
     Section 5.6  Waivers, Etc.  No failure or delay on the part of the parties
in exercising any power or right under this Agreement shall operate as a waiver
thereof, nor shall any single or partial exercise of any such right or power, or
any abandonment or discontinuance of steps to enforce such right or power,
preclude any other or further exercise thereof or the exercise of any other
right or power. No modification or waiver of any provision of this Agreement nor
consent to any departure by the parties therefrom shall in any event be
effective unless it shall be in writing, and then such waiver or consent shall
be effective only in the specific instance and for the purpose which given.
 
     Section 5.7  Set-off.  All payments to be made by any party under this
Agreement shall be made without set-off, counterclaim, or withholding, all of
which are expressly waived.
 
     Section 5.8  Change of Law.  If, due to any change in applicable law or
regulations or the interpretation thereof by any court or other governing body
having jurisdiction subsequent to the date of this Agreement, performance of any
provision of this Agreement shall be impracticable or
 
                                        4
   5
 
impossible, the parties shall use their best efforts to find an alternative
means to achieve the same or substantially the same results as are contemplated
by such provision.
 
     Section 5.9  Headings.  Descriptive headings are for convenience only and
shall not control or affect the meaning of any provision of this Agreement.
 
     Section 5.10  Counterparts.  For the convenience of the parties, any number
of counterparts of this Agreement may be executed by the parties and each
executed counterpart shall be an original instrument.
 
     Section 5.11  Notices.  All notices provided for in this Agreement shall be
validly given if in writing and delivered personally or sent by registered mail,
postage prepaid
 
     if to the Company, at
 
     General Counsel
     Forrester Research, Inc.
     1033 Massachusetts Ave.
     Cambridge, MA 02138
 
     copy to:
 
     Ann L. Milner, Esquire
     Ropes & Gray
     One International Place
     Boston, MA 02110-2624
 
     if to the Stockholder, to:
 
     George F. Colony
     c/o Forrester Research, Inc.
     1033 Massachusetts Ave.
     Cambridge, MA 02138
 
or to such other addresses as any party may, from time to time, designate in a
written notice given in a like manner. Notice given by mail shall be deemed
delivered five calendar days after the date mailed.
 
     Section 5.12  Governing Law.  This Agreement shall be governed by the
domestic substantive laws of The Commonwealth of Massachusetts without regard to
any choice or conflict of laws rule or provision that would cause the
application of the domestic substantive laws of any other jurisdiction.
 
                                        5
   6
 
     IN WITNESS WHEREOF, the undersigned have caused this Agreement to be duly
executed as of the day and year first written above.
 
                                            FORRESTER RESEARCH, INC.
 
   

                                            By: /S/ SUSAN M. WHIRTY
                                            ------------------------------------
                                              Name:  Susan M. Whirty


                                              Title:  Director, Operations

                                              /S/ GEORGE F. COLONY
                                              ----------------------------------
                                              George F. Colony
    
 
                                        6
   7
 
                                   SCHEDULE A
 
Arthur Andersen LLP
Coopers & Lybrand LLP
Deloitte & Touche LLP
Ernst & Young LLP
KPMG Peat Marwick LLP
Price Waterhouse LLP
 
                                        7
   1
 
   
                                                                    EXHIBIT 10.4
    
 
                            FORRESTER RESEARCH, INC.
 
   
                       1996 EMPLOYEE STOCK PURCHASE PLAN
    
 
   
Section 1.  Purpose of Plan
    
 
     The Forrester Research, Inc. 1996 Employee Stock Purchase Plan (the "Plan")
is intended to provide a method by which eligible employees of Forrester
Research, Inc. ("Forrester ") and of such of Forrester 's subsidiaries as
Forrester's Board of Directors (the "Board of Directors") may from time to time
designate (such subsidiaries, together with Forrester, being hereinafter
referred to as the "Company") may use voluntary, systematic payroll deductions
to purchase shares of the Common Stock of Forrester (the "Stock") and thereby
acquire an interest in the future of the Company. For purposes of the Plan, a
"subsidiary" is any corporation in which Forrester owns, directly or indirectly,
stock possessing 50% or more of the total combined voting power of all classes
of stock.
 
   
Section 2.  Options to Purchase Stock
    
 
     Under the Plan, there is available an aggregate of not more than 200,000
shares of Stock (subject to adjustment as provided in Section 15) for sale
pursuant to the exercise of options ("Options") granted under the Plan to
employees of the Company ("Employees") who meet the eligibility requirements set
forth in Section 3 hereof ("Eligible Employees"). The Stock to be delivered upon
exercise of Options under the Plan may be either shares of authorized but
unissued Stock or previously issued shares acquired by the Company and held in
treasury, as the Board of Directors may determine.
 
   
Section 3.  Eligible Employees
    
 
     Except as otherwise provided below, each Employee (a) who has completed six
months or more of continuous service in the employ of the Company, and (b) whose
customary employment is more than 20 hours per week, will be eligible to
participate in the Plan.
 
   
     (a) Any Employee who immediately after the grant of an Option to him or her
would (in accordance with the provisions of Sections 423 and 424(d) of the
Internal Revenue Code of 1986, as amended (the "Code")) own stock possessing 5%
or more of the total combined voting power or value of all classes of stock of
the employer corporation or of its parent or subsidiary corporations, as defined
in Section 424 of the Code, will not be eligible to receive an Option to
purchase stock pursuant to the Plan.
    
 
   
     (b) No Employee will be granted an Option under the Plan which would permit
his or her rights to purchase shares of stock under all employee stock purchase
plans of Forrester and parent and subsidiary corporations to accrue at a rate
which exceeds $25,000 in fair market value of such stock (determined at the time
the Option is granted) for each calendar year during which any such Option
granted to such Employee is outstanding at any time, as provided in Sections 423
and 424(d) of the Code.
    
 
   
     (c) For purposes of determining eligibility hereunder, the Board of
Directors, acting by and through the Director, Operations or any other
authorized officer, may grant past service credit to Employees of the Company in
a uniform and non-discriminatory manner for periods of continuous service
provided with respect to any company acquired (whether by asset or stock
purchase) of the Company.
    
 
   
Section 4.  Method of Participation
    
 
     The first stock option period (the "Initial Option Period") for which
Options may be granted hereunder shall commence on the date of the prospectus
used in connection with Forrester's initial public offering and end on June 30,
1997. The Initial Option Period and each subsequent six-month period following
the end of the Initial Option Period shall be referred to as an "Option Period".
Each
   2
 
person who will be an Eligible Employee on the first day of any Option Period
may elect to participate in the Plan by executing and delivering, at least 15
days prior to such day, a payroll deduction authorization in accordance with
Section 5. Such Eligible Employee will thereby become a participant
("Participant") on the first day of such Option Period and will remain a
Participant until his or her participation is terminated as provided in the
Plan.
 
Section 5.  Payroll Deduction
 
     The payroll deduction authorization will request withholding at a rate (in
whole percentages) of not less than 2% nor more than 10% from the Participant's
Compensation by means of substantially equal payroll deductions over the Option
Period. In no event shall more than $10,000 be withheld with respect to any
Participant for any Option Period. For purposes of the Plan, "Compensation" will
mean all compensation paid to the Participant by the Company and currently
includible in his or her income, including bonuses, commissions, and other
amounts includible in the definition of compensation provided in the Treasury
Regulations promulgated under Section 415 of the Code, plus any amount that
would be so included but for the fact that it was contributed to a qualified
plan pursuant to an elective deferral under Section 401(k) of the Code, but not
including payments under stock option plans and other employee benefit plans or
any other amounts excluded from the definition of compensation provided in the
Treasury Regulations under Section 415 of the Code. A Participant may reduce the
withholding rate of his or her payroll deduction authorization by one or more
whole percentage points (but not to below 2%) at any time during an Option
Period by delivering written notice to the Company, such reduction to take
effect prospectively as soon as practicable, as determined by the Board of
Directors acting by and through the Director, Operations or any other authorized
officer, following receipt of such notice by the Company. A Participant may
increase or reduce the withholding rate of his or her payroll deduction
authorization for a future Option Period by written notice delivered to the
Company at least 15 days prior to the first day of the Option Period as to which
the change is to be effective. All amounts withheld in accordance with a
Participant's payroll deduction authorization will be credited to a withholding
account for such Participant.
 
Section 6.  Grant of Options
 
     Each person who is a Participant on the first day of an Option Period will
as of such day be granted an Option for such Period. Such Option will be for the
number of whole shares (not in excess of the share maximum as hereinafter
defined) of Stock to be determined by dividing (i) the balance in the
Participant's withholding account on the last day of the Option Period, by (ii)
the purchase price per share of the Stock determined under Section 7. For
purposes of the preceding sentence, the share maximum with respect to any Option
for any Option Period shall be the largest number of shares which, when
multiplied by the fair market value of a share of Stock at the beginning of the
Option Period, produces a dollar amount of $12,500 or less. The number of shares
of Stock receivable by each Participant upon exercise of his or her Option for
an Option Period will be reduced, on a substantially proportionate basis, in the
event that the number of shares then available under the Plan is otherwise
insufficient.
 
Section 7.  Purchase Price
 
     The purchase price of Stock issued pursuant to the exercise of an Option
will be 85% of the fair market value of the Stock at (a) the time of grant of
the Option or (b) the time at which the Option is deemed exercised, whichever is
less. Fair market value on any given day will mean the Closing Price of the
Stock on such day or, if there was no Closing Price on such day, the latest day
prior thereto on which there was a Closing Price, provided that in the case of
Options granted during the first Option Period, fair market value at the time of
grant of the Option shall mean the initial public offering price of the Stock.
The "Closing Price" of the Stock on any business day will be the last sale price
as reported on the principal market on which the Stock is traded or, if no last
sale is reported, then the fair market value as determined by the Board of
Directors. A good faith determination by the Board of Directors as to fair
market value shall be final and binding.
 
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Section 8.  Exercise of Options
 
     Each Employee who is a Participant in the Plan on the last day of an Option
Period will be deemed to have exercised on the last day of the Option Period the
Option granted to him or her for that Option Period. Upon such exercise, the
balance of the Participant's withholding account will be applied to the purchase
of the number of whole shares of Stock determined under Section 6 and as soon as
practicable thereafter certificates for said shares will be issued and delivered
to the Participant. In the event that the balance of the Participant's
withholding account following an Option Period is in excess of the total
purchase price of the shares so issued, the balance of the account shall be
returned to the Participant; provided, however, that if the balance left in the
account consists solely of an amount equal to the value of a fractional share,
it will be retained in the withholding account and carried over to the next
Option Period. The entire balance of the Participant's withholding account
following the final Option Period shall be returned to the Participant. No
fractional shares will be issued hereunder.
 
     Notwithstanding anything herein to the contrary, Forrester's obligation to
issue and deliver shares of Stock under the Plan is subject to the approval
required of any governmental authority in connection with the authorization,
issuance, sale or transfer of said shares, to any requirements of any national
securities exchange applicable thereto, and to compliance by the Company with
other applicable legal requirements in effect from time to time, including
without limitation any applicable tax withholding requirements.
 
Section 9.  Interest
 
     No interest will be payable on withholding accounts.
 
Section 10.  Cancellation and Withdrawal
 
     A Participant who holds an Option under the Plan may at any time prior to
exercise thereof under Section 8 cancel such Option as to all (but not less than
all) the Shares subject or to be subject to such Option by written notice
delivered to the Company. Upon such cancellation, the Participant's withholding
account balance will be returned to him or her.
 
     A Participant may terminate a payroll deduction authorization as of any
date by written notice delivered to the Company and will thereby cease to be a
Participant as of such date. Any Participant who voluntarily terminates a
payroll deduction authorization prior to the last business day of an Option
Period will be deemed to have cancelled the related Option.
 
     Any Participant who cancels an Option or terminates a payroll deduction
authorization may at any time thereafter again become a Participant in
accordance with Section 4.
 
Section 11.  Termination of Employment
 
     Subject to Section 12, any person will cease to be a Participant upon
termination of employment with the Company for any reason, and any Option held
by such Participant under the Plan will be deemed cancelled. The Company will
return the balance of the withholding account to the Participant, who will have
no further rights under the Plan.
 
Section 12.  Death of Participant
 
     A Participant may file a written designation of beneficiary specifying who
is to receive any Stock and/or cash credited to the Participant under the Plan
in the event of the Participant's death, which designation will also provide for
the Participant's election to either (i) cancel the Participant's Option upon
his or her death, as provided in Section 10 or (ii) apply as of the last day of
the Option Period the balance of the deceased Participant's withholding account
at the time of death to the exercise of the related Option, pursuant to Section
8 of the Plan. In the absence of a valid election otherwise, a Participant's
death will be deemed to effect a cancellation of the Option. A designation of
beneficiary and election may be changed by the Participant at any time, by
written notice. In the
 
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event of the death of a Participant and receipt by the Company of proof of the
identity and existence at the Participant's death of a beneficiary validly
designated by him or her under the Plan, the Company will deliver to such
beneficiary such Stock and/or cash to which the beneficiary is entitled under
the Plan. In the event of the death of a Participant and in the absence of a
beneficiary validly designated under the Plan who is living at the time of such
Participant's death, the Company will deliver such Stock and/or cash to the
executor or administrator of the estate of the Participant, if the Company is
able to identify such executor or administrator. If the Company is unable to
identify such administrator or executor, the Company, in its discretion, may
deliver such stock and/or cash to the spouse or to any one or more dependents of
a Participant as the Company may determine. No beneficiary will, prior to the
death of the Participant by whom he has been designated, acquire any interest in
any Stock or cash credited to the Participant under the Plan.
 
Section 13.  Participant's Rights Not Transferable
 
     All Participants will have the same rights and privileges under the Plan.
All rights and privileges under any Option may be exercisable during a
Participant's lifetime only by the Participant, and may not be sold, pledged,
assigned, or transferred in any manner. In the event any Participant violates
the terms of this Section, any Option held by him or her may be terminated by
the Company and upon return to the Participant of the balance of his or her
withholding account, all his or her rights under the Plan will terminate.
 
Section 14.  Employment Rights
 
     Nothing contained in the provisions of the Plan will be construed to give
to any Employee the right to be retained in the employ of the Company or to
interfere with the right of the Company to discharge any Employee at any time.
 
Section 15.  Change in Capitalization
 
     In the event of any change in the outstanding Stock of Forrester by reason
of a stock dividend, split-up, recapitalization, merger, consolidation,
reorganization, or other capital change after the effective date of this Plan,
the aggregate number of shares available under the Plan, the number of shares
under Options granted but not exercised, and the Option price will be
appropriately adjusted.
 
Section 16.  Administration of Plan
 
     The Plan will be administered by the Board of Directors, which will have
the right to determine any questions which may arise regarding the
interpretation and application of the provisions of the Plan and to make,
administer, and interpret such rules and regulations as it will deem necessary
or advisable. The Board of Director's determinations hereunder shall be final
and binding.
 
Section 17.  Amendment and Termination of Plan
 
     Forrester reserves the right at any time or times to amend the Plan to any
extent and in any manner it may deem advisable by vote of the Board of
Directors; provided, however, that any amendment relating to the aggregate
number of shares which may be issued under the Plan (other than an adjustment
provided for in Section 15) or to the Employees (or class of Employees) eligible
to receive Options under the Plan will have no force or effect unless it is
approved by the shareholders within twelve months before or after its adoption.
 
     The Plan shall terminate automatically following the end of the first
Option Period beginning in 2006; provided, however, that the Board of Directors
in its discretion may extend the Plan for one or more Option Periods. The Plan
may be earlier suspended or terminated by the Board of Directors, but no such
suspension or termination will adversely affect the rights and privileges of
holders of outstanding Options. The Plan will terminate in any case when all or
substantially all the Stock reserved for the purposes of the Plan has been
purchased.
 
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Section 18.  Approval of Shareholders
 
     The Plan is subject to the approval of the shareholders of Forrester, which
approval must be secured within twelve months before or after the date the Plan
is adopted by the Board of Directors, and any Option granted hereunder prior to
such approval is conditioned on such approval being obtained prior to the
exercise thereof.
 
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