News Releases

Forrester Research To Broadcast Its 2021 Second-Quarter Earnings Conference Call

July 14, 2021
CAMBRIDGE, Mass. , July 14, 2021 /PRNewswire/ --  Forrester Research , Inc. (Nasdaq: FORR) will broadcast its second-quarter earnings conference call at 4:30 p.m. Eastern time on Wednesday, July 28, 2021. The call will be available at ....
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Forrester Challenges Firms To Evaluate Their Customer Experience On CX Reality Day, July 13

July 13, 2021
CX Reality Day will help leaders assess if their firm's customer experience lives up to their brand promise CAMBRIDGE, Mass. , July 13, 2021 /PRNewswire/ -- To help leaders understand what their customers experience every day, Forrester  (Nasdaq: FORR) is designating July 13, 2021 as CX Reality Day...
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Forrester Research, Inc. CEO And CAO To Speak At The Sidoti & Company, LLC Virtual Investor Conference

June 21, 2021
CAMBRIDGE, Mass. , June 21, 2021 /PRNewswire/ -- Forrester Research, Inc. (Nasdaq: FORR) today announced that Chief Executive Officer George Colony and Chief Accounting Officer and Interim Chief Financial Officer Scott Chouinard will speak virtually at the Sidoti & Company , LLC Virtual Investor...
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Forrester's George F. Colony Recognized As A Glassdoor Top CEO In 2021

June 16, 2021
CAMBRIDGE, Mass. , June 16, 2021 /PRNewswire/ -- Forrester  (Nasdaq: FORR) Founder, Chairman, and CEO George F. Colony has been named one of Glassdoor's Top CEOs in 2021 , based on anonymous and voluntary reviews Forrester employees shared on Glassdoor throughout the past year....
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Forrester's US 2021 Customer Experience Index Shows Companies That Revamped Experiences Excelled During The Pandemic

June 2, 2021
21% of brands achieved a significantly higher score; engaging empathetically with customers is critical to success CAMBRIDGE, Mass. , June 2, 2021 /PRNewswire/ -- According to Forrester's  (Nasdaq: FORR) US 2021 Customer Experience Index  (CX Index™) rankings, 21% of brands saw a significant score...
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Forrester Announces Full Conference Agenda For CX North America Live Virtual Experience

May 27, 2021
CX improvements drive growth through increasing customer loyalty CAMBRIDGE, Mass. , May 27, 2021 /PRNewswire/ -- Forrester  (Nasdaq: FORR) today announced the full conference agenda for its  CX North America  live virtual experience to be held June 7–9, 2021....
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Forrester: Only 30% Of Companies Will Embrace A Full Return-To-Office Model Post-Pandemic

May 26, 2021
New research shows that an anywhere-work strategy can enhance employee experience and drive employee retention rates CAMBRIDGE, Mass. , May 26, 2021 /PRNewswire/ -- While many business leaders are drawn to vaccine passports as a solution to bring their workforces back to the office full-time,...
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Forrester: Brand Loyalty Is Up For Grabs As Consumer Trust Wanes In Traditional Institutions

May 13, 2021
Trusted organizations build unbreakable bonds with customers, attract the best talent, and have greater growth potential CAMBRIDGE, Mass. , May 13, 2021 /PRNewswire/ -- According to Forrester's  (Nasdaq: FORR) Trust Imperative  research, a slew of corporate and governmental scandals and an influx...
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Forrester Research Reports 2021 First-Quarter Financial Results

May 5, 2021
CAMBRIDGE, Mass. , May 5, 2021 /PRNewswire/ -- Forrester Research, Inc. (Nasdaq: FORR) today announced its 2021 first-quarter financial results. First-Quarter Financial Performance Total revenues were $113.8 million for the first quarter of 2021, compared with $106.3 million for the first quarter...
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Forrester Debuts Next-Generation B2B Revenue Waterfall To Help Firms Accelerate Revenue Growth

May 4, 2021
Increase in complex buying scenarios and heightened focus on customer retention necessitate including existing customers in the demand mix CAMBRIDGE, Mass. , May 4, 2021 /PRNewswire/ -- Forrester  (Nasdaq: FORR) released the latest version of its B2B Revenue Waterfall , formerly known as the...
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