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Forrester Research, Inc. (Nasdaq: FORR) is a global independent research and advisory firm. We help business and technology leaders use customer obsession to accelerate growth.

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Forrester is focused on building long-term growth through predictable contract-value revenue streams. Our portfolio of services empowers business and technology executives at large enterprises to adapt to changing market dynamics quickly.

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Forrester firmly believes in the inclusion of environmental, social, and governance (ESG) criteria in our business and investment decisions for the long-lasting benefits of our clients, partners, stakeholders, and society.

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Forrester's Canada 2022 Customer Experience Index: Nearly 25% Of Brands Struggled To Maintain CX Quality Over The Past Year

June 14, 2022
Top Canadian brands continue to deliver more emotionally positive experiences   CAMBRIDGE, Mass. , June 14, 2022 /PRNewswire/ --  Forrester's  (Nasdaq: FORR) Canada 2022 Customer Experience Index  (CX Index™) reveals that customer experience (CX) quality among Canadian brands has dropped following...
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